Life Line

Xzentra Holdings; Los Angeles (CA); On-site; USD 22,000 - 31,000; Full time

Job summary

Xzentra Holdings is hiring Wireless Enrollment Representatives in California. You will engage the public at booths, explain wireless Lifeline options, and guide eligible customers through enrollment.

The role emphasizes friendly customer service, accurate data entry, and basic device activation knowledge, with performance-based bonuses and a supported training program.

Qualifications

• Experience in customer service or retail is a plus.
• Strong communication and people skills are essential.
• Reliable, punctual, and coachable with a positive attitude.

Responsibilities

• Greet visitors at booths with a welcoming, professional demeanor.
• Explain wireless options, Lifeline requirements, and enrollment steps.
• Enter customer data accurately into enrollment systems and protect confidential information.
• Help customers activate phones and SIM cards and explain features.
• Work toward daily enrollment goals and participate in team challenges.

Skills

Customer service

Communication

Teamwork

Sales

Job description

Job Description

Job Description

Job description

NOW HIRING!

Wireless Enrollment Representatives

California Lifeline Program | Full-Time & Part-Time Opportunities

$19 PER HOUR + COMMISSIONS + WEEKLY BONUSES!

Are you outgoing, friendly, and motivated to earn more while helping your community? Come join our growing team!

We help eligible Californians access wireless services through the California Lifeline program. Our team works at public locations and community booths, connecting people with available phone and SIM card options while making the enrollment process simple, welcoming, and convenient.

We’re looking for enthusiastic, dependable individuals who enjoy talking with people, providing great customer service, and working toward exciting earning opportunities. No wireless experience? No problem! We provide training to help you learn the products, enrollment process, and phone activation procedures.

YOUR EARNING OPPORTUNITY

• $19 per hour in base pay.
• $50–$100 weekly performance bonuses when you meet the required minimum enrollment quota and qualify for approval.
• Weekly competitions with opportunities to win up to an additional $100.
• Weekly paychecks so you can plan your finances with confidence.

Your earning potential grows as you build your skills, connect with customers, and achieve your enrollment goals!

WHAT YOU’LL DO

Customer Engagement & Outreach

• Welcome people visiting our booth with a friendly, professional attitude.
• Explain available wireless services, phone options, and SIM card features.
• Help customers understand how their service can keep them connected to family, work, healthcare, and everyday essentials.
• Answer questions and create a positive customer experience.

Enrollment & Data Entry

• Assist potentially eligible customers with the California Lifeline enrollment process.
• Explain program requirements and required documentation.
• Enter customer information accurately into the appropriate enrollment systems.
• Follow enrollment procedures and protect confidential customer information.

Phone & SIM Card Activation

• Help customers activate approved phones and SIM cards.
• Demonstrate calling, texting, mobile data, and other available features.
• Assist with basic device setup and explain how to use the service.
• Ensure customers understand their activation status and next steps.

Teamwork & Performance

• Work toward daily and weekly enrollment goals.
• Maintain an organized, welcoming booth.
• Participate in weekly team competitions and performance challenges.
• Represent the company professionally at all times.

AVAILABLE SHIFTS

We offer both full-time and part-time opportunities.

• 8:00 AM – 2:00 PM
• 10:00 AM – 4:00 PM

Work schedules and position classifications will be confirmed during the hiring process.

WHO WE’RE LOOKING FOR

• Outgoing, friendly, and comfortable approaching and speaking with people.
• Strong communication and customer service skills.
• Dependable, punctual, and ready to learn.
• Comfortable working at a booth in a public setting.
• Basic computer skills and attention to detail.
• Motivated by goals, commissions, and team competitions.
• Honest, professional, and committed to accurate, compliant enrollments.

Sales, retail, wireless, and customer service experience are a plus, but a great attitude and willingness to learn are just as important!

WHY WORK WITH US?

We want our team members to feel welcomed, supported, and rewarded for their hard work.

You’ll have the opportunity to earn a reliable hourly wage, increase your earnings through commissions, compete for weekly bonuses, and develop valuable communication, sales, and customer service skills.

Most importantly, you’ll help people in your community explore wireless services that may help them stay connected.

If you’re ready to meet new people, grow your skills, and earn while making a difference, we’d love to meet you!

Employment, commissions, and bonuses are subject to applicable law and written company policies. Enrollment and activation incentives are earned only under the stated eligibility and approval requirements. California Lifeline benefits are subject to program eligibility and provider requirements.