Life & Annuity QA Specialist, Remote

AuraOne

United States

On-site

USD 964,000 - 1,240,000

Full time

14 days+

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Benefits offered by this job

Remote-friendly

Job summary

AuraOne is seeking a remote Life & Annuity Specialist reviewer to assess AI outputs across specialist operations, ensuring policy adherence, workflow accuracy, and proper escalation. You will document next steps to aid model training and improve process reliability, working asynchronously for at least 10 hours weekly.

The role emphasizes careful rubric-based evaluation, clear written reasoning, and the ability to flag operational risks and gaps for remediation.

Qualifications

Direct working experience in life annuity specialist operations on real teams for Life & Annuity Specialist work.
Clear written reasoning that names the policy or workflow being applied.
Strong attention to detail and the ability to flag when a prompt itself is the problem.
Reliable async availability for at least 10 hours per week.

Responsibilities

Review AI outputs against current life annuity specialist operations workflows, playbooks, and firm policy for Life & Annuity Specialist assignments.
Grade tone, escalation logic, and stakeholder fit on a structured rubric.
Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
Capture the right next step so the modeling team can train on it.
Adjudicate disputed treatments against published playbooks or firm guidance.
Maintain reviewer-quality scores in inter-rater calibration cycles.