LICENSING SPECIALIST - SAMH - 60072314 1

State of Florida; West Palm Beach (FL); Presencial; USD 50.000 - 80.000; Jornada completa

Descripción de la vacante

Florida Department of Children and Families in West Palm Beach is seeking a Licensing Specialist to license substance abuse service providers and assist with designations for Baker Act facilities. This role ensures licensing compliance within required timeframes and handles inquiries from providers and the public.

You will conduct on-site inspections, review applications, generate invoices, and support licensure processes with technical guidance to subcontractors and agencies.

Formación

• Knowledge of family-centered interviewing and counseling techniques.
• Ability to organize community resources to assist individuals and families in need of services.
• Ability to plan, organize and coordinate work assignments.
• Ability to actively listen to others.
• Ability to communicate effectively.
• Ability to maintain well-executed case files.
• Ability to write comprehensive reports.
• Ability to establish and maintain effective working relationships with individuals, family members, co-workers and community partners.
• Ability to use computer systems.
• Ability to review compliance of licensing standards.
• Ability to interact appropriately with individuals, families, community resources, service providers and other department professionals.

Responsabilidades

• Monitor, license, and evaluate substance abuse prevention, intervention and treatment programs per licensing standards.
• Implement policies and procedures.
• Conduct on-site inspections of service providers and licenses.
• Investigate licensing violations and complaints.
• Prepare reports and initiate administrative action as required by statute.
• Identify corrective actions necessary.
• Monitor progressive discipline and administrative action processes.
• Review corrective action plans for sufficiency and follow-up monitoring.

Conocimientos

Family-centered interviewing

Resource coordination

Planning and organizing

Active listening

Effective communication

Case file management

Report writing

Stakeholder collaboration

Computer systems

Licensing compliance

Interpersonal skills

Educación

High school diploma

Bachelor’s degree in social services or related field

Master’s degree with 1-year social service work experience

Descripción del empleo

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LICENSING SPECIALIST - SAMH - 60072314 1

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:884837

Agency: Children and Families

Working Title: LICENSING SPECIALIST - SAMH - 60072314 1

This posting will be used to fill position vacancies in Career Service.

Current employees will be compensated in accordance with the DCF salary policy

This position licenses substance abuse service providers located within the Southeast Region and assists with designations for Baker Act receiving facilities. This position is responsible for ensuring substance abuse providers are licensed according to all applicable licensing requirements within the designated time frames as well as exploring all complaints and grievances related to those providers. The position also provides technical assistance to community-based substance abuse agencies to assist with the licensure process.

Substance Abuse Licensing Activities:

• Responsible for monitoring, licensing, and evaluating substance abuse prevention, intervention and treatment programs per licensing standards outlined in Florida Statute and Administrative Code.
• Responsible for implementing policies and procedures.
• Monitors and conducts on-site inspections of service providers and licenses substance abuse programs as assigned by supervisor in accordance with established guidelines.
• Investigates licensing violations and complaints on licensed providers and illegal operations.
• Prepares reports and initiates administrative action as required by statute and/or administrative code.
• Identify any corrective actions necessary.
• Monitors the progressive discipline and administrative action processes, which includes providing timely administrative complaint notifications to providers, keeping the information system current throughout the administrative action process and closing out each action timely and accurately.
• Review corrective action plans for sufficiency to meet regulatory standards and follow-up monitoring for compliance.
• Review documents submitted for substance use disorder and designated provider applications, generate provider invoices, document and review complaints received, conduct audits of assigned licensed providers, monitoring visits, and ensure any necessary information and updates are maintained in the program's technological system.
• Provides technical assistance to subcontractor and providers to support and promote sustained compliance with licensing standards.
• Responds to telephone, email inquiries, and walk-in requests from the public and other agencies and providers and provides accurate information on licensed programs.
• Consults with stakeholders and other clients regarding licensing regulations.
• Completed public record requests upon request.
• Represent the Department in community meetings, on work groups and forums related to licensing, substance abuse, and mental health issues.

A high school diploma and 4 years of social work experience.

Preferred Qualifications:

A bachelor's degree in social services or related field from an accredited college or university and 2 years of social service work experience or a master’s degree with 1-year social service work experience. Licensing and/or substance use disorder experience preferred.

Knowledge Skills and Abilities:

• Knowledge of family-centered interviewing and counseling techniques.
• Skill in organizing community resources to assist individuals and families in need of services.
• Ability to plan, organize and coordinate work assignments.
• Ability to actively listen to others.
• Ability to communicate effectively.
• Ability to maintain well-executed case files.
• Ability to write comprehensive reports.
• Ability to establish and maintain effective working relationships with individuals, family members, co-workers and community partners.
• Ability to use computer systems.
• Ability to review compliance of licensing standards.
• Ability to interact appropriately with individuals, families, community resources, service providers and other department professionals.

Candidate Profile (application) Must Be Completed in its Entirety:

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills, and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at [phone].

Benefits of Working for the State of Florida:

With 12,000 employees across the state, DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in state government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world-class and continuously improving services focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability for results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High-performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more, please visit The Florida Department of Children and Families.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. We hire only U.S. citizens and lawfully authorized alien workers. Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

Selective Service:

Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: Selective Service System

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment prior to beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and the Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location: WEST PALM BEACH, FL, US, 33401 WEST PALM BEACH, FL, US, 33460 WEST PALM BEACH, FL, US, 33407 WEST PALM BEACH, FL, US, 33418 WEST PALM BEACH, FL, US, 33406 WEST PALM BEACH, FL, US, 33411 WEST PALM BEACH, FL, US, 33410 WEST PALM BEACH, FL, US, 33426 WEST PALM BEACH, FL, US, 33417 WEST PALM BEACH, FL, US, 33409 WEST PALM BEACH, FL, US, 33405 WEST PALM BEACH, FL, US, 33413 WEST PALM BEACH, FL, US, 33415 WEST PALM BEACH, FL, US, 33412

Nearest Major Market: Palm Beach

Nearest Secondary Market: Miami

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.