Licensing Specialist

First Command Financial Services, Inc.; Fort Worth (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

First Command Financial Services, Inc. is seeking a Licensing Specialist to serve as the primary liaison for insurance and securities licensing actions after individuals are registered.

The role supports over 900 licensed personnel including Financial Advisors, Planners, and Home Office staff, handling licenses, renewals, CE tracking, and regulatory notices. The position requires organizational excellence, strong communication, and the ability to manage confidential information with independent

Qualifications

• Bachelor's degree or the equivalent combination of education and experience required.
• Administrative skills/experience required.
• 2 years customer service required.
• Experience in insurance carrier or licensing processing preferred.
• Knowledge of FINRA and RegEd licensing systems preferred.

Responsibilities

• Obtain non-resident insurance licenses and securities registrations upon request.
• Monitor and notify advisors of upcoming CE requirements for insurance and securities.
• Monitor and coordinate LTC and Annuity training notifications.
• Process renewals for state insurance licenses for resident and non-resident.
• Assist licensed individuals with Just-In-Time appointments.
• Ensure training requirements for carrier appointments are met.
• Process updates, terminations, and renewals to carriers.
• Process relocations when advisors move offices.
• Notify regulatory agencies of address/name changes.
• Monitor annual FINRA renewals.
• Process terminations to ensure U5s are completed timely.
• Accomplish special projects as assigned.
• Process billing from FINRA and RegEd for reconciliation.
• Renew Surety Bonds annually.
• Assist in onboarding field staff.

Skills

Administrative skills

Customer service

Written and verbal communication

Attention to detail

Under pressure

Teamwork / collaboration

Organizational skills

Independent judgment

Education

Bachelor's degree

Tools

AS400

Microsoft Office

FINRA licensing system

RegEd licensing system

Job description

Job Description

How will this role impact First Command?

The Licensing Specialist position serve as the primary liaison for all insurance and security licensing actions which occur after an individual is fully registered and licensed with First Command. The Licensing Specialist team supports over 900 Licensed individuals which include First Command Financial Advisors and Planners, Licensed Associates (LAs), Associate Financial Advisors (AFAs), all licensed field support, and all licensed Home Office employees.

What will the employee do in this role?

• Obtain non-resident insurance licenses and securities registrations upon request.
• Monitor and notify advisors of upcoming CE requirements for insurance and securities
• Monitors and coordinates all Long-Term Care (LTC) and Annuity training notifications
• Process all renewals for state insurance licenses for resident and non-resident.
• Assists all licensed individuals with Just-In-Time appointments
• Ensure necessary training requirements have been accomplished to obtain carrier appointments.
• Process all updates, terminations, and renewals to Carriers
• Process all relocations when advisors move offices.
• Notify regulatory agencies of address changes
• Notify regulatory agencies of name changes
• Monitor annual FINRA renewals
• Process all terminations to ensure U5s have been completed timely.
• Accomplishes special projects as assigned.
• Process all billing from FINRA and RegEd to ensure accounts are reconciled and maintained.
• Process all Surety Bonds are renewed on an annual basis.
• Assists in the onboarding of all field staff members.

Skills & Qualifications

Education

• Bachelor's degree or the equivalent combination of education and experience required

Work Experience

• Administrative skills/experience required
• 2 years Customer Service required
• Experience required in one of the following areas required:
• Insurance carrier or insurance product experience
• Knowledge of State licensing requirements and processing
• Knowledge of FINRA and RegEd licensing system

Certifications

• Life & Health insurance license (preferred)

Required Knowledge, Skills And Abilities

• Proven experience in a professional and service-oriented environment.
• Outstanding written and verbal communication skills.
• Ability to use independent judgment and be entrusted with confidential information.
• Possess a working knowledge of First Command’s hierarchy, products, services, strategies and operations.
• Solve problems, recognize potential issues, and make decisions as quickly as possible while obtaining and maintaining all required regulatory standards.
• Strong attention to detail and accuracy
• Ability to work well under pressure and within deadlines
• Ability to work well with others, both in the home office and with our Registered Representatives
• Strong organizational skills
• Collaborative problem-solving skills.
• Advanced computer skills and proficiency in Microsoft Office applications and AS400