Licensed Vocational Nurse

Hospitality Health ER; Longview (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Night shift differential

401K with company match

Additional benefits for full-time employees

Job summary

A freestanding ER in Longview is seeking a Licensed Vocational Nurse to ensure patient care satisfaction, address billing questions, and meet regulatory standards. The ideal candidate has an Associate degree and certification as a Licensed Vocational Nurse. This role offers competitive pay and benefits in a high-stress, rewarding environment.

Qualifications

• Previous customer service experience, direct patient care preferred.
• Current driver's license with no restrictions.
• Flexibility to meet scheduling demands of department.
• Ability to deliver excellent customer service in a high-volume setting.

Responsibilities

• Conduct patient call backs to ensure care satisfaction.
• Address patient billing questions and concerns.
• Track patient complaints and follow up.
• Answer nurse calls and provide follow-up in a caring manner.
• Meet regulatory standards and uphold accountability.
• Support Custodian of Records duties as assigned.
• Complete daily shift duties prior to leaving.

Skills

Efficient customer service

Ability to handle high-stress situations

Patient interaction

Ability to work under pressure

Education

Associate degree

Licensed Vocational Nurse diploma or certification

Job description

About Hospitality Health ER

Hospitality Health ER is a freestanding ER in Longview, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.

If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!

Overview

A freestanding ER in Longview, TX is seeking a Licensed Vocational Nurse to join their team. The Licensed Vocational Nurse at Hospitality Health ER cares for all patients including neonates, infants, children, adults, and geriatrics. The Licensed Vocational Nurse will strive to provide proficient, competent care while maintaining the patient's sense of comfort and dignity.

Responsibilities for the Licensed Vocational Nurse

1. Conducting patient call backs to ensure patient care satisfaction and address any follow up questions or concerns that a patient may have after leaving care under Hospitality Health ER.
2. Addressing patient billing questions and/or concerns.
3. Tracking any patient complaints.
4. Following through with all outstanding call backs and patient messages.
5. Answering nurse calls and providing knowledgeable follow-up in a professional and caring manner.
6. Meeting the requirements of applicable federal, state, and local regulatory or accrediting agencies.
7. Upholding accountability to the Compliance Director, Staff Registered Nurse, Patient Care Manager, and Director of Nurses.
8. Contributing to extra duty assignment of Custodian of Records that may include, but not limited to, maintaining, and tracking charts and maintaining employee files.
9. Completing daily responsibilities upon arrival and prior to departure of shift.

Requirements and Qualifications for the Licensed Vocational Nurse

• Associate degree.
• Licensed Vocational Nurse diploma or certification.
• Previous customer service experience, direct patient care preferred.
• Current driver's license with no restrictions.
• Ability to provide efficient customer service in a high volume, high stress environment.
• Flexibility to meet scheduling demands of department.

Pay & Benefits

• Pay is commensurate with experience
• Night shift differential
• 401K with company match
• Additional benefits for full-time employees

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.