Licensed Veterinary Technician (Surgery)

Hirebridge; Raleigh (NC); On-site; USD 42,000 - 58,000; Full time

Job summary

Arista seeks a Veterinary Technician to support veterinarians, improve patient care, and boost clinic efficiency. You will triage patients, assist with procedures, manage records, collect samples, and help with diagnostics while keeping clients informed.

This role requires 3+ years in veterinary settings, a licensed Veterinary Technician, and a compassionate, teamwork‑oriented mindset.

Qualifications

• 3+ years of experience working as a veterinary professional.
• Experience in both general practice and specialty/ ER veterinary medicine preferred.
• Current Veterinary Technician License must be provided prior to start date.
• Ability to follow directives and plan of care established by the veterinarian.
• Knowledgeable on veterinary medical terminology and medication.
• Exceptional interpersonal skills with professionalism and empathy.
• Ability to remain calm in stressful situations.
• Commitment to customer service and high-quality care.
• High emotional intelligence and adaptable communication.
• Organized and detail‑oriented.

Responsibilities

• Administer proper patient triage and care protocols.
• Collaborate with veterinarians, technicians, and staff to ensure high care standards.
• Administer dosages for fluids, medications, and injections as directed by the Veterinarian.
• Record and maintain patient charts with directives and treatments.
• Collect specimens and manage lab samples for testing.
• Assist with diagnostics including blood draws and radiographs.
• Explain treatment plans and post‑treatment care to clients.
• Prepare treatment estimates and document charges.
• Refill prescriptions and securely store medications.
• Maintain hospital cleanliness and safety standards.
• Safely restrain animals and uphold core values.

Skills

3+ years experience

General practice

ER medicine

Vet Tech license

Follow care plans

Vet terminology

Interpersonal skills

Emotional intelligence

Customer service

Communication skills

Self-motivation

Job description

The Veterinary Technician is responsible for maintaining excellent patient care and operationalproductivity by helping the Veterinarian leverage their time and efforts to meet the needs of their clients and patients. The Veterinary Technician helps relieve the Veterinarian of technical work and administrative details, achieving greater efficiency in daily practice. The Veterinary Technician helps facilitate and streamline communication from the treatment area to the Client Experience Concierge and, most importantly, the client.

Why You Will Love Working for Arista

Every pet is unique, and so is our approach at Arista. We are revolutionizing advanced pet care through seamless navigation and support that benefits pets, pet owners, and veterinary professionals. At Arista, we believe exceptional care starts with the people who provide it, and we are committed to providing a collaborative workplace where people feel valued, empowered, and inspired to grow.

Responsibilities Key to Your Success

• Effectively, and in an efficient manner, administer proper patient triage and/or care protocolbased on the client and the facility's needs and capabilities
• Effectively collaborate with veterinarians, veterinary technicians, and support staff to ensure ahigh standard of care
• Administers proper dosages for fluids, oral medications, and injections as directed by theVeterinarian
• Accurately record and maintain patient records in the medical chart, such as Veterinariandirectives, treatments, patient notes, and client communication
• Collect specimens for laboratory testing, manage samples for in-house and reference lab testing, and ensure test results are recorded in patient charts
• Assist with diagnostic procedures, including blood draws, catheter placement, and radiographs
• Monitor health, physically and behaviorally, and rapidly identify any issues or changes that may require special action and report the information to supervisor immediately
• Communicate with pet owners about treatment plans, medication administration, side effects,and post-treatment care instructions
• Admit and discharge patients under the advice and plan of care drawn up by the Veterinarianand communicate to the client through both written and verbal education all information,including illness, medication dosage, the purpose of the medications prescribed, and what toexpect in the coming days after discharge
• Prepare and present treatment estimate to the client and properly capture all charges forinvoicing once the plan of care is agreed upon and documented in the patient’s chart
• Refill all prescriptions as approved by the treating Veterinarian in a timely manner and safelystore them until they are retrieved by the client
• Support the Veterinarian as needed and maintain a positive and cooperative relationship withother Team Members
• Safely and compassionately restrain animals
• Maintain hospital cleanliness and sanitation standards, including applicable disinfectantprotocols to ensure efficient workflows for all Team Members
• Demonstrate and uphold Arista's Core Values and Hospital Mission
• Demonstrate professionalism and compassion toward patients, clients, and colleagues,especially during stressful situations
• Maintain confidentiality of patients, clients, colleagues, and business information
• Complete all tasks as assigned by supervisor
• Comply with all applicable federal, state, local, professional licensure, safety, controlledsubstance, and hospital policy and requirements

What You’ll Bring to the Team

Qualifications & Skills

• 3+ years of experience working as a veterinary professional
• Experience in both general practice and specialty/ ER veterinary medicine preferred
• When applicable, current Veterinary Technician License (*must be provided prior to start date)
• Ability to follow directives and plan of care established by the veterinarian, even if there arediffering treatment opinions
• Knowledgeable on veterinary medical terminology and medication
• Exceptional interpersonal skills demonstrated through the ability to build trust, foster positiveworking relationships, and navigate sensitive conversations with professionalism and empathy
• Ability to remain calm and empathetic in stressful/emergency situations
• Commitment to exceptional customer service, high-quality care, and overall excellence
• High emotional intelligence and highly personable and flexible communication style to serve the needs of pet owners as well as general practice, specialty, and emergency veterinary teams
• Self-motivated, takes initiative, and effectively works with minimal supervision and direction
• Practices good judgment
• Exceptional critical thinking and active listening skills
• Extremely organized, detail-oriented, and self-driven for an efficient working style
• Excellent verbal & written communication skills for in-person, telephone, video, email, andtexting
• Flexible, tenacious, and resourceful