Licensed Team Leader - Urgent Care - Full Time - Overnights

ReDiscover; Raytown (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Professional development

Job summary

ReDiscover is seeking a Licensed Team Leader to join the Behavioral Health Urgent Care Clinic, providing supervision and direct client care in a mission-driven, non-profit setting. You will work three 12-hour shifts weekly plus one 8-hour shift every other week, with rotating weekends and holidays.

The role emphasizes collaboration with healthcare providers, law enforcement, and referral sources to ensure timely access and quality outcomes.

Qualifications

• Master’s Degree in a social science field is required, per the job posting.
• Experience in direct mental health services is preferred.
• Strong communication and customer service skills are essential.
• Comfort with electronic health records and basic computer proficiency is expected.

Responsibilities

• Provide supervision and direct client care within the Urgent Care program.
• Collaborate with internal leaders and external partners to ensure timely access and positive outcomes.
• Monitor program performance and prepare reports for leadership and funding partners.
• Participate in cross-functional initiatives to improve service quality and efficiency.
• Ensure compliance with regulatory, contractual, and organizational standards.

Skills

Communication

Customer service

Education

Master's Degree in a social science field

Tools

EHR systems

Microsoft Office

Job description

Make a Difference as a Licensed Team Leader with ReDiscoverJoin ReDiscover’s Urgent Care Department and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.Why ReDiscover?500+ dedicated professionalsOver five decades of community impactA culture grounded in compassion, collaboration, and growthAbout the Urgent Care ProgramThe Behavioral Health Urgent Care Clinic (BHUCC) is the first program of it's kind in the Kansas City area that provides the community immediate, same-day access to psychiatric medication for mental health and substance use needs. Through a multi-disciplinary approach, the BHUCC team provides care to clients every day of the week, including evenings, weekends and holidays to meet the client's and community's needs.What You’ll DoThis is a working supervisor position that combines team leadership responsibilities with direct client care, including providing clinical assessments and meeting established productivity expectations.Collaborate with internal leaders and community partners—including healthcare providers, law enforcement, courts, managed care organizations, and referral sources—to ensure timely access to services and positive outcomes for those we serve.Monitor program performance and prepare reports, recommendations, and updates for organizational leadership and funding partners.Participate in cross-functional initiatives and continuous improvement efforts to enhance service quality, operational effectiveness, and client outcomes.Ensure compliance with all applicable regulatory, contractual, and organizational standards while supporting the financial health and sustainability of assigned programs.Partner with leadership to identify opportunities for growth, improve processes, and strengthen program performance.Requirements of the PositionMaster’s Degree in a social science field (as defined by the Department of Mental Health)Active clinical license in the State of Missouri, which includes: Psychologist, License Professional Counselor, Licensed Marriage & Family Therapist, or a Licensed Clinical Social Worker is required.Provisionally licensed individuals may be considered with contingency to receive licensure within a determined timeframe.Two (2) years of experience in a direct service provision in a mental health setting preferred.Familiarity with mental illness and substance use disordersStrong communication and customer service skillsComfort with electronic health records and intermediate computer proficiency (Microsoft Office and the use of email)Schedule RequirementsFull-time position, consisting of three (3) 12-hour shifts each week, plus one (1) 8-hour shift every other week.Urgent Care operates seven (7) days per week and is open 24 hours a day; candidates must be available to work rotating weekends and holidays as needed.Grow With UsWe’re committed to your professional development and will support your growth as a Licensed Team Leader through training, collaboration, and meaningful work.Ready to join a team that’s passionate about people? Apply today and help make wellness accessible for all.