Licensed Spa Massage Therapist — Wellness & Guest Care

Opal Collection; Key West (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meals while on the job

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

Opal Collection's spa in Key West is seeking a skilled Massage Therapist to provide professional massage and body treatments to our guests, following spa protocols and maintaining sanitation standards. The role requires delivering quality wellness services and educating guests on offerings.

The ideal candidate holds a current state license, delivers excellent customer service, communicates clearly, and remains flexible for weekends and holidays.

Qualifications

• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication and listening skills, as well as basic computer knowledge.
• Must be available to work on weekends and holidays
• Must be a team player.
• Education and Experience Requirements: Must hold and maintain a current state license

Responsibilities

• Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Effectively inform and educate our guests about specific wellness concerns.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products offered.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Perform prep work, properly clean and restock room as required.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests.
• Possess the ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.

Skills

Customer service

Communication

Teamwork

Weekend availability

Basic computer knowledge

Education

Current state license

Job description

Opal Collection's spa in Key West is seeking a skilled Massage Therapist to provide professional massage and body treatments to our guests, following spa protocols and maintaining sanitation standards. The role requires delivering quality wellness services and educating guests on offerings.

The ideal candidate holds a current state license, delivers excellent customer service, communicates clearly, and remains flexible for weekends and holidays.