Licensed Psychiatric Case Manager

1004 Lehigh Valley Hospital; Reading (Berks County); On-site; USD 65,000 - 90,000; Full time

Job summary

Lehigh Valley Health Network (LVHN) is seeking a qualified mental health professional to join the Psychiatry Rehabilitation and Case Management team at Muhlenberg.

You will oversee utilization management, conduct clinical assessments, provide case management, coordinate care, and collaborate with treatment teams to ensure high-quality patient outcomes.

Qualifications

• Master’s Degree in Social Work, Counseling, or related field required.
• Ability to remain patient and calm in stressful situations.
• Knowledge of community resources and ability to refer to services.

Responsibilities

• Oversees utilization management including authorization of services and appeals.
• Ensures discharge planning documentation is clear and timely.
• Conducts clinical assessments for interpretation and treatment.
• Provides case management and care coordination for clients.
• Intercedes to help patients achieve community stability.
• Acts as liaison between patients, referral sources, and funders.
• Manages involuntary and voluntary commitment processes as regulated.
• Participates in quality improvement activities.

Skills

Patience under pressure

Community resource knowledge

psychosocial/medical needs knowledge

Education

Master’s Degree Social Work, Counseling, or related field

Job description

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary Provides mental health assessment, diagnosis, treatment, and crisis intervention services for adult and/or child members who present with a broad range of mental health needs. Coordinates care for patients and assists them in accessing services and resources that will help maintain them in the community in the least restrictive environment.

Job Duties

• Oversees all utilization management activity to include authorization of services as well as management of denial and appeal process.
• Ensures all patient discharge planning documentation is clear, concise, timely, and congruent with treatment team recommendations.
• Conducts clinical assessments for interpretation and treatment intervention with patient and families as directed by treatment plan.
• Provides case management and care coordination services for clients/patients.
• Intercedes on behalf of the individual patients to assist them in achieving and maintaining community stability.
• Acts as a liaison between patients, referral sources, and funders.
• Manages all elements of mental health - voluntary and involuntary commitment processes as regulated by Pennsylvania Mental Health Procedures Act. (chapter 5100 regs)
• Participates in quality improvement activities for the department and or program.

Minimum Qualifications

• Master’s Degree Social Work, Counseling, or related field.
• Ability to remain patient and calm in stressful situations.
• Must have knowledge of community resources and understanding of how to make appropriate referrals to community and other governmental agencies for services.
• Understanding of the psychosocial/medical needs of clients in order to formulate an integrated, comprehensive treatment plan.
• LCSW - Licensed Clinical Social Worker - State of Pennsylvania
• LPC - Licensed Professional Counselor - State of Pennsylvania
• LSW - Licensed Social Worker - State of Pennsylvania

Physical Demands

Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient’s weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift: Day Shift

Address: 2545 Schoenersville Rd

Primary Location: Lehigh Valley Hospital- Muhlenberg

Position Type: Onsite

Union: Not Applicable

Work Schedule: Monday-Sunday 7:30a-4:00p, variable weekends and holidays

Department: 1004-06128 Psych Rehab And Case Mgt - Muhl

Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community. LVHN is honored to be certified as a Great Place to Work®. LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.