Licensed Practice Manager

Affinityeyecaregroup; Boynton Beach (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) with Match

Vision Service Plan

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

Acuity Eye Group in Boynton Beach, FL seeks a Licensed Practice Manager to lead location operations, drive top-line sales, and manage staff through coaching and performance development.

In this role you will ensure professional eye exams, medical services, and optimal product selection while maintaining remarkable patient service and adherence to the Acuity Way.

Qualifications

• 3-5 years of professional setting background with leadership capacity.
• State Licensure.
• Optical dispensing experience.
• Business Degree in Hospitality, Business, or related management field.
• Excellent Verbal and Written Communication Skills.

Responsibilities

• Applies leadership and analytical skills to improve practice performance.
• Builds an effective team to achieve results.
• Addresses the practice’s strengths and challenges with objectives, strategies, and plans.
• Sets clear objectives for staff and maintains high performance standards.
• Sets standard for remarkable patient service using the Acuity Way.
• Identifies top talent that aligns with values for long-term sustainability.
• Coordinates glasses fitting and accurately places prescriptions in lenses.
• Collects eye and face measurements to ensure proper fit.
• Interprets prescriptions written by optometrists/ophthalmologists.
• collaborates with District Manager to achieve financial plans.
• Learns quickly and solves new problems with creative solutions.
• Shares best practices across the AEG platform to drive results.
• Manages resources to complete tasks efficiently and close gaps in sales.
• Reinforces selling strategy and the Acuity Way.
• Protects the company through loss prevention and HR partnership.

Skills

Leadership

People management

Analytical thinking

Customer service

Communication skills

Education

Bachelor’s degree in Hospitality/Business/Related management

Job description

Practice Name

About the Job

The Licensed Practice Manager “LPM” has accountability of all aspects of the location business operations. As a “people first” organization the PM is a champion of their team through development programs of coaching, mentoring, and performance management. Through creating memorable experiences with each patient, the PM for “keeping score” and is responsible for driving top line sales, increasing margin, controlling payroll expenses, and increasing profitability to meet the company’s overall business objectives. Working directly with the staff and OD partners to ensure we are providing professional eye exams and medical services needed, quality product selection, acceptance of vision insurance plans and remarkable patient service. The matching incumbent will be passionate about people, patient care and the “Acuity Way.”

• Applies leadership, creative thinking, and analytical skills to improve individual practice performance and is an expert in solving operational issues
• Builds an effective team that works collaboratively to achieve results
• Addresses the practice’s unique strengths and challenges with objectives, strategies, and plans
• Establishes clear objectives for store staff, communicates expectations with clarity and sets high standards of expectations for performance
• Sets the standard for a remarkable patience service and experience utilizing the Acuity Way
• Identifies and selects top talent that matches AEG’s values with ability to recruit for long term sustainability
• Custom fits glasses & precisely places prescription in lenses
• Collects eye and face measurements to ensure proper fit
• Interprets prescriptions written by optometrist and ophthalmologist
• Works closely with District Manager with the objective of achieving and exceeding financial plans for the practice
• Learns quickly and adapts to facing new problems; works to solve for a creative solution
• Relentless style to achieving results and development of others sharing best practices withing AEG platform
• Versatile learner: retains an open mind when adapting to change
• Marshal’s resources to get tasks done efficiently; can orchestrate many activities to accomplish various goals through superior service
• Ensures the daily sales are reviewed identifies gaps and places solutions in place to close the gap
• Reinforces the practice selling strategy and the Acuity Way
• Protects the company through loss prevention
• Partners with Human Resources to ensure that employees are committed to the handbook guidelines

Requirements

Qualifications

• 3-5 years of professional setting background with leadership capacity
• State Licensure
• Optical dispensing experience
• Business Degree in Hospitality, Business, or related experience in management field
• Excellent Verbal and Written Communication Skills
• 401(k) with Match
• Vision Service Plan
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid Holidays

*Benefits applicable to full Time Employees only.

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Full Time / Part Time

Full-time

Work Location

On-Site

Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*

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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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AEG complies with applicable Federal and civil rights laws, including Section 1557 of the Patient Protection and Affordable Care Act, and does not discriminate on the basis of race, color, national origin, ethnicity, age, disability, sex, sexual orientation, gender identity, or any combination thereof. In addition, we strive to be a company that welcomes and supports people of all backgrounds and identities, patients, customers, and Associates alike. This includes, but is not limited to culture, immigration status, social and economic class, educational level, and expression, size, family status, political belief, or religion.