Licensed Practical Nurse (Boston)

Tuesday Health; Boston (MA); Hybrid; USD 60,000 - 78,000; Full time

Benefits offered by this job

Remote work with onsite sessions

Competitive compensation

Comprehensive benefits including MED/D

Job summary

Tuesday Health is hiring a Complex Care Navigator LPN to deliver coordinated, compassionate care for members with serious illnesses. You will work with nurse practitioners and RNs, perform assessments, and help develop individualized care plans that emphasize empathy and trust.

The role requires an active MA LPN license, strong communication skills, and comfort with electronic systems. Remote work is offered with onsite sessions to foster collaboration and team alignment.

Qualifications

• Active, unrestricted LPN license in Massachusetts.
• Clinical/medical setting experience preferred.
• Experience in multidisciplinary care models and teams.
• Strong communication and organizational skills.
• Ability to learn new systems quickly.

Responsibilities

• Administer assessments and screenings with NP/RN support.
• Prioritize needs based on assessment results and team input.
• Develop and execute individualized care plans within the care team.
• Participate in care rounds to ensure coordinated member experience.
• Learn and use Tuesday Health electronic systems and tools.
• Build trusting relationships with members through empathy.
• Serve as quarterback of the multidisciplinary team overseeing care.

Skills

Communication skills

Organization skills

Multitasking ability

Tech literacy / EHR navigation

Education

Licensed Practical Nurse (LPN) in Massachusetts

Tools

Electronic health records (EHR) systems

Clinical documentation tools

Job description

Tuesday Health is a value-based palliative careprovider groupdedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide.

The Role

The Complex Care Navigator LPN plays a key role in delivering coordinated, compassionate care for members with serious illnesses. Working closely with nurse practitioners and registered nurses, the LPN administers clinical assessments and screenings throughout the care journey. They prioritize member needs based on assessment results and collaborate with the interdisciplinary team to develop and execute individualized care plans. The LPN ensures seamless communication, participates in care rounds, and leverages Tuesday Health’s electronic tools to optimize the member experience. Trust-building, empathy, and consistent member engagement are essential to the role, enabling a truly person-centered approach to care.

Key responsibilities of this role may include:

• Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline with the support of nurse practitioners and registered nurses
• Prioritize needs based on assessment results and task interdisciplinary care team
• Be accountable for care plan development within the multidisciplinary care team
• Participate in internal and joint rounds to ensure the member experience is optimal and coordinated
• Learn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experience
• Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction
• Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness

A strong candidate will demonstrate the following:

• Active and unrestricted licensed practical nurse license in the State of Massachusetts without any board action
• Experience in clinical/medical setting preferred
• Experience in a multi-disciplinary care model working across network providers, health plan care management support, and employed clinicians
• Strong communication and organization skills
• Ability to multitask and work under pressure without sacrificing a positive member experience
• Ability to know when to elevate and potentially act professionally in an emergent situation
• Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves
• Ability to drive during daytime, nighttime, or inclement weather
• Valid driver's license with safe driving record
• State minimum automobile insurance coverage
• Comfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our business

What We Offer

• Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry
• Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc.
• Remote work with multiple onsite sessions each year to maximize collaboration and team building
• A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way
• Meaningful work each day; we care deeply about our mission, our patients, and each other

Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Be Aware of Recruitment Scams

• Tuesday Health has becomeaware that scammers impersonate our recruiters to defraud job candidates. No one representing Tuesday Health will:
  • Contact you via encrypted messaging applications
  • Send you a check in advance of your employment
  • Request you to wire money anywhere
  • Request detailed personal financial information prior to employment
  • Request any payment or fees to process your application or employment

Legitimate Tuesday Health recruiters will only contact you from an official @tuesdayhealth.com email address.

If you're unsure whether a communication is legitimate, please contact us directly at [e-mail] to verify.