Licensed Practical Nurse

Excelsior-Orthopaedics; Eggertsville (NY); On-site; USD 33,000 - 61,000; Full time

Job summary

Excelsior Orthopaedics Amherst, NY is seeking a clinical support specialist to join a clinical operations team, helping providers deliver safe, positive patient experiences throughout every visit.

You will room patients, assist with casts, sutures, and braces, perform wound care, take vitals, update the EMR (MEDENT preferred), and help maintain exam rooms and patient records while supporting staff.

Qualifications

• Valid NYS LPN license or ATC BOC certification.
• 2+ years in high-volume medical office preferred.
• Experience in wound care and casting preferred.
• EMR knowledge required, MEDENT preferred.

Responsibilities

• Ensure smooth patient flow in operational areas.
• Perform clinical duties in Express, Cast Room, and pods.
• Apply and remove casts, sutures, staples, braces.
• Perform wound care and patient education.
• Respond to triages as needed per SOPs.
• Room patients, take vitals and history, update EMR.
• Update patient records and assist with follow-ups.
• Maintain exam rooms and replenish supplies.
• Train others as needed.
• Perform other duties as assigned by manager.

Skills

Medical office experience

EMR experience

Patient education

Communication

Teamwork

Education

NYS LPN License or ATC BOC certification

Tools

MEDENT EMR

Job description

Job Location: EXC Amherst NY - Amherst, NY 14226

Position Type: Full Time

Salary Range: $24.39 - $43.91

Travel Percentage: None

Job Shift: Any

Job Summary

This position works on a clinical operations team providing clinical support to our providers while ensuring our patients have a safe and positive experience.

Duties and Responsibilities

• Work closely with clinical leadership to ensure smooth patient flow in the operational areas.
• Perform clinical duties in all areas including Express, Cast Room, and pods.
• Perform clinical duties such as the application and removal of casts, sutures, staples, braces.
• Perform wound care and deliver patient education.
• Respond to triages as needed or assigned in accordance with standard operating procedures.
• Room patients, take vitals and history, update electronic medical chart as needed.
• Update and maintain patient medical records, including visit details, insurance and contact information.
• Service patient after visit with appropriate paperwork, schedule follow-up appointment, send out medical records as requested, and answer any patient inquiries.
• Maintain exam rooms to appropriate regulatory standards.
• Audit new patient charts.
• Work as a team to replenish exam room and clinical supplies, including office supplies for designated area.
• Train others as needed or directed.
• Perform other duties as assigned by manager.

QualificationsRequirements and Qualifications

• Valid NYS LPN License or ATC BOC certification.
• 2+ years experience in high volume medical office rooming patients preferred, but not required.
• Experience in wound care, casting highly preferred.
• EMR knowledge required, MEDENT preferred.

Physical Demands

• Manual and finger dexterity and eye-hand coordination.
• Corrected vision and hearing within normal range to observe and communicate with patients, providers, and staff.
• Frequent reaching, stooping, squatting, bending, kneeling, and crouching.
• Extensive standing and walking required.
• Occasional lifting and carrying items weighing up to 50 pounds.
• Position requires full range of body motion including ability to position and move patients.
• Work environment may involve some exposure to hazards/physical risk.

The pay range for this position is determined based on several factors, including the candidate’s years of experience, qualifications, training, licenses, designations, and the overall market conditions.

This job description does not state or imply that the duties and responsibilities listed are the only ones required of this position. Team members in this role will be required to perform other job-related duties at the discretion of the employer andmay have additional duties assigned as necessary.

Excelsior Orthopaedics and Buffalo Surgery Center are committed to the full inclusion of all applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.