Licensed Plumber - Cambridge, MA (1st Shift)

UG2; Cambridge (MA); On-site; USD 65,000 - 105,000; Full time

Job summary

UG2 in Boston, MA is seeking a Licensed Plumber to install, maintain and repair water piping systems, fixtures, and related equipment in commercial and industrial settings. You will troubleshoot issues, ensure compliance with plumbing codes, and support on-call rotations.

The role requires an active plumber license, a technical degree or 3–5 years hands-on experience, strong safety focus, and excellent communication.

Qualifications

• Active Plumber License required.
• Technical degree or 3–5 years hands-on experience in plumbing.
• Knowledge of local plumbing codes and regulations.
• Ability to work varying shifts, weekends and holidays as needed.
• Demonstrates attention to detail.
• Identifies and resolves problems promptly.
• Maintains safety and integrity in all tasks.

Responsibilities

• Install, maintain, and repair water piping systems, fixtures, and trappings in commercial/industrial environments.
• Troubleshoot and repair plumbing issues in critical and non-critical areas.
• Complete paperwork accurately and timely.
• Maintain equipment and inventory in plumbing spaces for efficiency.
• Provide strong customer service and diagnostic skills.
• Respond to emergency situations and on-call rotations.
• Collaborate with other trades as required.

Skills

Troubleshooting

Customer service

Communication

Attention to detail

Safety procedures

Education

Technical degree in Plumbing theory

3–5 years hands-on plumbing experience

Job description

The Licensed Plumber is responsible for installing, maintaining and repairing all types of water piping systems, plumbing fixtures, and trappings in accordance with all recognized plumbing codes and regulations for the city and state. This role requires a strong proficiency in commercial and industrial environments, and the ability to troubleshoot, install, and maintain systems in both critical and non-critical areas.

Job Responsibilities:

• Strong proficiency in working within commercial and industrial environments.
• Troubleshoot, install, and maintain water piping systems, plumbing fixtures, and trappings in both critical and non-critical areas.
• Complete all required paperwork accurately and in a timely manner.
• Maintain equipment and inventory in plumbing spaces for maximum efficiency.
• Exhibit professional conduct at all times, whether on the job site or driving company vehicles.
• Participate in an on-call rotation schedule that includes nights, weekends, and holidays.
• Respond to emergency situations, troubleshoot, and repair plumbing issues promptly.
• Provide strong customer service experience along with efficient troubleshooting and diagnostic skills.
• Exhibit strong communication skills, efficiency, and organization.
• Assist other trades as required.

Key Interactions:

• Engage with all leaders and stakeholders.
• Engage with all employees organizationally as needed.
• Engage with customers and clients.

Requirements (Knowledge, Abilities, Skills, and Education and/or Experience:

• Active Plumber License required.
• A technical degree in Plumbing theory or a minimum of three to five years of hands‑on experience in the Plumbing trade industry.
• Knowledge of local plumbing codes and regulations for the city and state.
• Ability to successfully complete the required company training.
• Ability to work varying shifts, weekends, and holidays as needed.
• Demonstrates attention to detail.
• Identifies and resolves problems in a timely manner.
• Strives to continuously build knowledge and skills; shares expertise with others.
• Responds promptly to customer needs; meets commitments.
• Treats people with respect; works with integrity and ethically; upholds organizational values.
• Follows policies and procedures; completes administrative tasks correctly and on time; supports the organization's goals and values.
• Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.
• Observes safety and security procedures; reports potentially unsafe conditions.
• Adapts to changes in the work environment; manages competing demands; is able to deal with frequent change, delays, or unexpected events.

Working Conditions and/or Physical Requirements

• The role requires the ability to lift up to 50 pounds, climb ladders, work in tight spaces, and perform physical labor related to maintenance and repair.
• The noise level in the work environment is usually moderate to loud.
• Possible frequent exposure to moving mechanical parts and risk of electrical shock. Exposure to wet and/or humid conditions; high, precarious places and outside weather conditions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Availability to respond to after-hours emergencies as necessary.

About UG2:

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement.
Every team member is integral in shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.

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