Licensed Pharmacy Tech: Patient Care & Prescriptions

Community-Pharmacy; Denton (TX); On-site; USD 33,000 - 42,000; Full time

Job summary

Community Pharmacy in Denton, TX is seeking a Licensed Pharmacy Technician to join our team. You will support front-end operations, assist customers in person and through the portal, perform data entry, and assist with prescription checking, delivery, and shipping.

This role requires a proactive problem-solving attitude, ability to manage multiple tasks, and a commitment to excellent customer service. The position offers a stable schedule and benefits as described, with modest compensation.

Qualifications

• High school diploma or equivalent.
• Compounding lab experience (sterile or non-sterile) preferred.
• Basic computer skills.
• Excellent verbal and written communication.
• Regular and predictable attendance.

Responsibilities

• Deliver exceptional customer service by actively listening to customer concerns, responding with empathy, and ensuring all inquiries are addressed with professionalism and care.
• Accurately process, fill, and dispense prescriptions by reviewing original orders and pharmacy documentation in compliance with company policy and regulatory standards.
• Maintain comprehensive and confidential records of all customer interactions, including inquiries, prescription issues, complaints, and resolutions.
• Proactively identify and elevate complex concerns to pharmacists or appropriate departments to ensure timely and accurate follow-through.
• Support patient retention by creating a positive and helpful experience, following up on open issues, and confirming that patient needs are met consistently.
• Process payments, managing billing tasks, providing support for account updates, and claim submission.
• Foster a compassionate, respectful, and efficient environment to ensure each patient feels valued, safe, and supported in their healthcare journey.
• Communicate effectively and confidentially with patients through our secure messaging portal to address questions, confirm order statuses, and relay follow-up information.

Skills

Compounding Lab Experienced

Basic computer skills

Excellent verbal and written comms

Regular and predictable attendance

Education

High school diploma or equivalent

Job description

Community Pharmacy in Denton, TX is seeking a Licensed Pharmacy Technician to join our team. You will support front-end operations, assist customers in person and through the portal, perform data entry, and assist with prescription checking, delivery, and shipping.

This role requires a proactive problem-solving attitude, ability to manage multiple tasks, and a commitment to excellent customer service. The position offers a stable schedule and benefits as described, with modest compensation.