Licensed Optician - Vision Care & Customer Experience

National Vision, Inc.; Bartlett (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k retirement savings with company

Flex Spending Account

Paid Time Off & Holidays

Parental leave

Employee eyewear discount

Overtime pay when applicable

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best, part of National Vision, is seeking an Optician to deliver patient-centered eye care while supporting store performance. You’ll assist with eyeglass and contact lens dispensing, provide product education, and help maintain patient records.

You will focus on service, hitting sales goals, inventory control, and a clean, organized work environment. Mentor Apprentice Opticians where allowed by law; the role offers competitive pay and a strong benefits package.

Qualifications

• Hold an active dispensing license as required by the state.
• 3+ years related experience or training (required).
• Previous retail experience (preferred); strong customer service and clear communication abilities.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including lens insertion/removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Clear communication

Organization & multitasking

Sales skills

Job description

America’s Best, part of National Vision, is seeking an Optician to deliver patient-centered eye care while supporting store performance. You’ll assist with eyeglass and contact lens dispensing, provide product education, and help maintain patient records.

You will focus on service, hitting sales goals, inventory control, and a clean, organized work environment. Mentor Apprentice Opticians where allowed by law; the role offers competitive pay and a strong benefits package.