Licensed Optician Team Lead-Moreno Valley, CA-LensCrafters

Luxottica; Moreno Valley (CA); On-site; USD 33,000 - 51,000; Full time

Benefits offered by this job

Health care

Employee discounts

Job summary

Luxottica is hiring a Licensed Team Lead at LensCrafters in Moreno Valley, CA. You will guide both retail and lab activities, delivering exceptional customer service and ensuring store success through leadership of optical and lab processes.

Responsibilities include assisting customers, making product recommendations, and performing eyewear adjustments and measurements in a compliant, quality-focused environment. A valid state Opticianry license is required.

Qualifications

• HS diploma/GED is required or equivalent.
• Current state Opticianry license is required.
• Strong optical theory and merchandise knowledge.
• Experience in sales and customer service in retail.
• Leadership and training experience.
• Edging and mounting experience.

Responsibilities

• Lead and motivate the LensCrafters team to deliver unsurpassed customer service.
• Assist customers with selections, provide recommendations, and support sales associates.
• Act as an alternate store key holder and ensure secure operations.
• In the lab, custom fit glasses, place prescriptions in lenses, and verify optical measurements.

Skills

Customer service

Optical knowledge

Retail sales

Leadership

Problem solving

Interpersonal skills

Math skills

Training experience

Edging/mounting experience

Education

HS diploma/GED

Tools

Cash register

Computers

Calculators

Job description

JOB DESCRIPTION

GENERAL FUNCTION

The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.

MAJOR DUTIES AND RESPONSIBILITIES

While working in Retail

• Ensure the LensCrafters team provides unsurpassed Customer Service
• Assists customers with selections, provides recommendations, assists sales associates
• Serves as a responsible alternate store key holder

Under current & valid state Opticianry license performs the following: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, performs accurate digital measurements

While working in Lab, if applicable

• Custom fits glasses & precisely place prescription in lenses
• Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
• Ensures finished eyewear meets optical standards & customer requirements
• Creates a safe working environment for all, demonstrates safe work practices
• Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

BASIC QUALIFICATIONS

• HS diploma/GED
• Current & valid state Opticianry license
• Strong optical & retail experience
• Knowledge of current optical theory & merchandise
• Strong inter-personal skills
• Strong basic math skills
• Sales skills
• Problem solving ability
• Familiarity with cash register, computers & calculators
• Leadership & training experience
• Edging & mounting experience
• Basic optics knowledge & optical measurement experience

PREFERRED QUALIFICATIONS

• State licensure (if applicable) &/or ABO Certification in non-licensed states
• LensCrafters Final Eyewear Inspector Certification
• Optical machinery/instruments experience
• AccuFit Digital Measurement System certification
• Knowledge of current store merchandise & lens options

Pay Range:23.97-37.39

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.

Benefits may include:

• health care
• retirement savings
• paid time off/vacation
• various employee discounts

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles
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