Licensed Optician-San Diego, CA-Oakley

Oakley; San Diego (CA); On-site; USD 34,000 - 54,000; Full time

Job summary

Oakley in San Diego seeks an Optician to educate customers and push the boundaries of what is possible, elevating performance of optical products and services. You will lead within Oakley Retail, engage the community, and drive exceptional customer service to ensure customers receive the highest performance from eyewear.

As part of a team, you will educate peers, grow the business through strong service, and maintain the store’s appearance and processes.

Qualifications

• Current State Optician License.
• High School Graduate or Equivalent.
• Knowledge of current optical theory and practices.
• 1+ years of retail sales experience.
• Availability to work a flexible schedule including nights, weekends and holidays.
• Strong communication skills and relationship-building.
• Able to be on your feet most of the day on sales floor or stock room.
• Able to maneuver merchandise and lift up to 40 lbs.
• Physical activities include bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching and/or using a step stool regularly.

Responsibilities

• Creates an exceptional customer experience with urgency in service.
• Demonstrates product knowledge of lenses and frames to help customers choose.
• Leads optical operations and partners with Store Management on Rx expansion opportunities.
• Fosters learning so team members become experts in optical products and services.
• Engages with local community to attract new customers.
• Resolves issues and ensures customer satisfaction.
• Maintains store appearance and supports daily retail operations.
• Supports store policies and collaborates with management.
• Helps maintain visual objectives and assist with floor/fixture changes.
• Contributes to an inclusive culture by respectful treatment of customers and colleagues.

Skills

Retail sales

Communication skills

Standing/Walking

Lifting 40 lbs

Flexible schedule

Optical theory

Education

State Optician License

High School Diploma or Equivalent

Job description

Requisition I D: 954636 Store #: 00B029 Fashion Valley

Position: Full-Time

Total Rewards: Benefits/Incentive Information

At Oakley, we believe everyone in the world can and will become better. We’re cultivating a safe and inclusive environment where all voices can evoke meaningful and purposeful change. When you’re free to be the best version of yourself is when you can Be Who You Are.

With us, you’ll be part of a team that’s influencing athletes, whether they’re running in your neighborhood or standing on an Olympic podium. Together we bring the latest in advanced eyewear technology and apparel innovation to our athletes and our customers. Every day at Oakley is a chance to grow, go further and achieve more.

Oakley is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description

General Function

As an Optician you will act as an ambassador for Oakley with the aim to educate and push the boundaries of what is possible through elevating performance of our customers; both on and off the field. As a business leader within Oakley Retail, you will engage the community, inspire learning among the team, grow the business through exceptional customer service, and ensure Oakley customers receive the highest performance from our optical products and services.

Major Duties And Responsibilities

• Creates an exceptional customer experience and shows urgency in providing service to customers and satisfying their needs.
• Demonstrates superior product knowledge; takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools to reinforce the customers’ final selection.
• Acts as a leader in optical operations and works in partnership with Store Management to determine growth opportunities for Rx expansion as a driver of the overall business.
• Fosters an environment of learning where all team members become experts in our optical products and service offerings.
• Engages and builds relationships with the local community to attract a new customer base.
• Anticipates problems; explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
• Performs work accurately and thoroughly utilizing all technology despite time, pressure, and customer volume, troubleshooting issues as they arise.
• Supports daily Retail Operational funtions, follows all operating policies & procedures and partners with all members of the management team.
• Take pride in store appearance, shows initiative to assists the store team in maintaining the store's visual objectives, housekeeping standards, and assisting with floor and fixture changes.
• Additional duties may be assigned as needed in support of the overall operations of the store/business.
• Helps foster an inclusive culture by treating customers and colleagues with respect.

Basic Qualifications

• Current State Optician License
• High School Graduate or Equivalent
• Knowledge of current optical theory and practices
• 1+ years of retail sales experience
• Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays
• Strong communication skills (verbal & written), including strong relationship building skills
• Ability to be on your feet most of the day or moving on the sales floor or stock room
• Ability to maneuver merchandise and lift up to 40 lbs.
• Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis

Preferred Qualifications

• Optical dispensing experience

Pay Range: 25.02 - 39.02

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.