Licensed Optician - Precision Eyewear & Customer Experience

EssilorLuxottica; McLean (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care benefits

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

A leading eyewear retailer in McLean, Virginia seeks a licensed Optician to provide exceptional customer service and fulfill optical prescriptions. You will manage store operations while ensuring customer satisfaction through precise adaptations of eyewear. Ideal candidates are state-licensed, high school graduates with optical experience and strong customer skills. Join a supportive team at a global company with over 200,000 employees.

Qualifications

• High School graduate or equivalent is required to apply.
• Must possess State Licensure in Opticianry, which is mandatory.
• Experience in optical dispensing is needed.

Responsibilities

• Welcome all customers and set expectations.
• Custom fit glasses and accurately adjust eyewear.
• Assist with complex product needs and prescriptions.

Skills

Customer service skills

Optical dispensing experience

Strong basic math skills

Ability to use iPAD/tablet

Education

High School graduate or equivalent

State Licensure in Opticianry

Tools

POS system

Computers

Job description

Licensed Optician - Mclean, VA - Sunglass Hut

At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

A licensed Optician at Sunglass Hut will serve as an ambassador of the Sunglass Hut brand by delivering great service through the Sunglass Hut Experience. You will be an on-the-floor leader, filling ophthalmic sunglass prescriptions and fitting/adapting lenses and frames. In addition, you will be performing all functions related to the Sunglass Hut Experience and Store Operations to support and assist management in achieving sales goals., Including learning and maintaining knowledge of the policies and procedures for opening, closing, and operating the store.

MAJOR DUTIES AND RESPONSIBILITIES

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactively, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

BASIC QUALIFICATIONS

• High School graduate or equivalent
• State Licensure in Opticianry
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills - ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

PREFERRED QUALIFICATIONS

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.