Licensed Optician: Patient Care & Sales Growth

SmartRecruiters, Inc.; Bartlett (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401k matching

Flexible Spending Account

Paid Time Off

Parental leave

Employee eyewear discount

Overtime pay

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best, part of National Vision, is seeking an Optician to deliver outstanding patient care and support store performance. You will assist customers with eyeglass and contact lens dispensing, provide training, and help drive sales while upholding safety and quality standards.

The role requires an active dispensing license and 3+ years of related experience, with strong customer service and communication skills. A friendly, organized team player is essential in a fast-paced setting.

Qualifications

• Active dispensing license as required by the state.
• 3+ years related experience or training.
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Communication

Sales skills

Multitasking

Organization

Education

Active dispensing license

Job description

America’s Best, part of National Vision, is seeking an Optician to deliver outstanding patient care and support store performance. You will assist customers with eyeglass and contact lens dispensing, provide training, and help drive sales while upholding safety and quality standards.

The role requires an active dispensing license and 3+ years of related experience, with strong customer service and communication skills. A friendly, organized team player is essential in a fast-paced setting.