Licensed Optician Optical Specialist Part Time

Eyeglass World; Melbourne (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401k retirement savings with company?

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World in Melbourne, FL is seeking an Optical Specialist, a customer-facing role at the heart of our in-store experience. You will deliver warm, confident service, guide eyewear selections, ensure final readiness, fitting, and pickup are seamless and on-brand.

This position blends customer connection with optical support and finishing excellence to deliver consistent, high-quality experiences. You will support patient flow, perform finishing quality checks, enter orders, and uphold brand

Qualifications

• High School Diploma or equivalent required.
• 1+ year experience in optical, retail, sales or customer service.
• Active dispensing license as required by the state.
• Strong multitasking, time management and organizational skills.
• Clear communication and the ability to educate customers effectively.
• Bilingual abilities preferred.

Responsibilities

• Deliver warm, confident, and personalized service at every stage.
• Guide customers through eyewear selection, final fitting, and education.
• Ensure customers leave confident in their eyewear and experience.
• Assist with patient flow and pre-exam screenings to support Optometrists.
• Perform finishing work including adjustments and quality checks.
• Prepare orders for pickup and deliver polished handoffs.
• Maintain clean, organized finish and retail areas.
• Identify and resolve quality or service issues proactively.
• Model Eyeglass World service standards in interactions.

Skills

Customer service

Time management

Communication

Multitasking

Education

High School Diploma or equivalent

Tools

Dispensing license

Job description

Job Description

The Optical Specialist is customer-facing role at the heart of the Eyeglass World in-store experience. This position brings the brand to life through confident service, attention to detail, and ownership of the final moments that matter most, from pre-exam support to eyewear readiness, fitting, and pickup. As a key member of the team, this role ensures every customer interaction feels seamless, elevated, and on-brand. This role blends customer connection, optical support, and finishing excellence to deliver consistent, high-quality experiences.

_ Essential Functions:_

Create an Exceptional Customer Experience

• Deliver warm, confident, and personalized service at every stage of the visit
• Guide customers through eyewear selection, final fitting, and product education
• Ensure customers leave feeling confident in both their eyewear and their experience

Support Clinical & In Store Flow

• Assist with patient flow and pre exam screenings to support Optometrists
• Help ensure smooth transitions between exam, finish, and pickup moments
• Serve as a calm, knowledgeable presence throughout the customer journey

Own Finish & Quality Excellence

• Perform finishing work including final adjustments, inspections and quality checks
• Ensure all eyewear meets Eyeglass World standards for fit, function, and presentation
• Prepare orders for pickup and deliver polished, brand aligned handoff

Operate with Precision & Care

• Support order entry, tracking, and timely completion
• Maintain organized, clean, and efficient finish and retail areas
• Identify and resolve quality or service issues proactively

Bring the Brand to Life

• Model Eyeglass World service standards, tone, and behaviors in every interaction
• Uphold visual, experiential, and operational brand standards in the store
• Partner with the store team to deliver a consistent and elevated experience

Qualifications:
Qualifications

Education

• High School Diploma or equivalent (Required)

Work Experience

• 1+ year experience in optical, retail, sales, or customer service (Required)

Additional Skills

• Hold an active dispensing license as required by the state
• Strong multitasking, time management and organizational skills (Required)
• Clear communication and the ability to educate customers effectively (Required)
• Ability to prioritize customer satisfaction at every interaction (Required0
• Support store team in shared goals (Required)
• Bilingual abilities (Preferred)

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include:

• 401k retirement savings with company match and stock purchase plan
• Paid sick time
• Parental leave
• Employee eyewear discount
• College scholarship program

Focus on professional growth and long-term career fulfillment:

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement.

At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.