Licensed Optician-Mountain View, CA-LensCrafters

Luxottica; Mountain View (CA); On-site; USD 34,000 - 54,000; Full time

Job summary

LensCrafters in Mountain View, CA is seeking a Licensed Optician to deliver premium eye-care and perfectly crafted eyewear. The role emphasizes customer service, precise measurements, and strong product knowledge to exceed customer expectations in a fast-paced retail environment.

Qualified candidates will hold a state optician licensure, have optical dispensing experience, and demonstrate proficiency with iPad/tablet POS systems and calculators.

Qualifications

• High School graduate or equivalent required.
• State Licensure expected for opticians.
• Optical dispensing experience preferred.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise and fashion trends.
• Solid basic math skills and familiarity with POS and calculators.
• Willingness to embrace new technology and change.

Responsibilities

• Welcome all customers and set expectations.
• Custom fit glasses and precisely place prescriptions in lenses.
• Lead with optical acumen and provide expert guidance.
• Record measurements and adjust eyewear to meet standards and customer needs.
• Assist team with complex product needs and prescriptions.
• Use technology confidently under time pressure while maintaining product knowledge.
• Strive to achieve Brand KPIs and maintain store appearance and organization.
• Adhere to policies including discounts, promotions, and inventory control.

Skills

Customer service

Communication

Teamwork

Selling skills

Mathematical skills

Fashion awareness

Education

High School diploma or equivalent

Tools

iPad/Tablet

POS systems

Computers

Calculators

Job description

Licensed Optician-Mountain View, CA-LensCrafters

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

MAJOR DUTIES & RESPONSIBILITIES

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

BASIC QUALIFICATIONS

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

PREFERRED QUALIFICATIONS

Pay Range:25.02 -39.02

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.