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Benefits offered by this job
Medical, dental, and prescription drug coverage
Free eyeglasses
Paid time off
Professional development opportunities
Employee recognition programs
Job summary
A leading optical retailer is seeking individuals for a customer service role to assist patients with eyewear selection and ensure an exceptional experience. Candidates should have a high school diploma, strong communication skills, and a minimum of 1 year in customer service in a retail setup. This position offers opportunities for professional growth, flexible hours, and benefits including paid time off and a supportive work environment. Applicants must be able to work in a dynamic, fast-paced setting that prioritizes customer satisfaction.
Qualifications
1+ year of customer service experience in a retail environment.
Ability to handle multiple tasks in a fast-paced setting.
Valid ABO/NCLE and/or state license in applicable state.
Responsibilities
Greet customers and identify their needs for eyewear solutions.
Assist in selecting eyewear based on budget and requirements.
Troubleshoot prescription-related issues for patients.
Resolve customer complaints and maintain service quality.
Meet sales goals while ensuring compliance with policies.
Skills
Customer service
Multitasking
Effective communication
Education
High school diploma or equivalent
Tools
MS Word
Google Docs
Job description
A leading optical retailer is seeking individuals for a customer service role to assist patients with eyewear selection and ensure an exceptional experience. Candidates should have a high school diploma, strong communication skills, and a minimum of 1 year in customer service in a retail setup. This position offers opportunities for professional growth, flexible hours, and benefits including paid time off and a supportive work environment. Applicants must be able to work in a dynamic, fast-paced setting that prioritizes customer satisfaction.