Licensed Optician | Eyewear Specialist & Fitting Expert

Sunglass Hut; Florida; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Job summary

At Sunglass Hut MACYS, a licensed Optician will serve as an on‑the‑floor ambassador, delivering great service while filling ophthalmic sunglass prescriptions and fitting eyewear. You will support store operations to achieve sales goals through product knowledge and customer care.

Qualifications include state licensure in opticianry, optical dispensing experience, and strong customer service and math skills. Experience with POS and iPad/tablet usage is preferred; fashion trend awareness is a plus.

Qualifications

• High School diploma or equivalent.
• State licensure in opticianry.
• Optical dispensing experience.
• Strong customer service and communication skills.
• Familiarity with POS and basic math.

Responsibilities

• Welcome customers and set expectations.
• Precisely fit prescriptions and adjust eyewear.
• Lead with optical knowledge on the floor.
• Take and record measurements for eyewear.
• Assist team with complex product needs and prescriptions.
• Utilize technology and tools under time pressure.
• Maintain store appearance and organization.

Skills

Customer service

Communication

Teamwork

Math skills

Adaptability

Education

State Licensure in Opticianry

Optical dispensing experience

Tools

POS systems

iPad familiarity

Calculators

Job description

Total Rewards: Benefits/Incentive Information

At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Requisition ID: 942954

Store #: 004446 Sunglass Hut MACYS

Position:Full-Time

Total Rewards: Benefits/Incentive Information

At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description

GENERAL FUNCTION

A licensed Optician at Sunglass Hut will serve as an ambassador of the Sunglass Hut brand by delivering great service through the Sunglass Hut Experience. You will be an on-the-floor leader, filling ophthalmic sunglass prescriptions and fitting/adapting lenses and frames. In addition, you will be performing all functions related to the Sunglass Hut Experience and Store Operations to support and assist management in achieving sales goals., Including learning and maintaining knowledge of the policies and procedures for opening, closing, and operating the store.

Major Duties And Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactively, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management
  
  

Basic Qualifications

• High School graduate or equivalent
• State Licensure in Opticianry
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change
  
  

Preferred Qualifications

• Previous customer service & retail experience
  
  

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.