Licensed Optician - Eyewear & Customer Experience Pro

Stanton Optical; Knoxville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug coverage

Free eyeglasses

Paid time off that increases with seniority

Employee recognition programs

Flexible work environment

Job summary

Stanton Optical in Knoxville, TN, is seeking a Licensed Optician to enhance the customer experience by teaching patients and facilitating the dispense process. The ideal candidate will provide outstanding customer care, manage sales goals, and resolve prescription issues effectively.

Join a fast-growing company that values innovation and offers a dynamic work environment with great benefits, including medical coverage, paid time off, and the opportunity for professional development.

Qualifications

• Experience delivering outstanding customer service as a Licensed Optician.
• Ability to multitask, prioritize, and be flexible.
• Effective communication skills with diverse groups.

Responsibilities

• Greet patients and customers, identifying needs for a memorable experience.
• Provide recommendations on products and services.
• Attain sales goals while complying with policies.
• Assist patients in choosing suitable products based on budget.
• Troubleshoot prescription-related problems.
• Fit and adapt lenses and frames as per specifications.
• Perform basic housekeeping to ensure brand standards.
• Other duties as assigned.

Skills

Customer service

Multitasking

Communication

Education

High school diploma or equivalent

Valid ABO and NCLE license

Job description

Stanton Optical in Knoxville, TN, is seeking a Licensed Optician to enhance the customer experience by teaching patients and facilitating the dispense process. The ideal candidate will provide outstanding customer care, manage sales goals, and resolve prescription issues effectively.

Join a fast-growing company that values innovation and offers a dynamic work environment with great benefits, including medical coverage, paid time off, and the opportunity for professional development.