Licensed Optician: Craft Eyewear & Expert Customer Care

Certification TOGAF; Fort Lauderdale (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Benefits package

Employee discount

Bonus potential

Job summary

LensCrafters in Fort Lauderdale is seeking a Licensed Optician to deliver exceptional eyewear and service. You will custom fit glasses, record measurements, and ensure eyewear meets high quality standards for our customers.

The role requires state licensure and optical dispensing experience, with a focus on accuracy, technology use, and strong customer communication. Join a team dedicated to the latest fashion trends and premium eye care.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Strong customer service

Communication

Team building

Attention to detail

Math skills

Education

High School graduate or equivalent

State Licensure

Optical dispensing experience

Tools

POS system

iPad/tablet selling

Calculators

Computers

Job description

LensCrafters in Fort Lauderdale is seeking a Licensed Optician to deliver exceptional eyewear and service. You will custom fit glasses, record measurements, and ensure eyewear meets high quality standards for our customers.

The role requires state licensure and optical dispensing experience, with a focus on accuracy, technology use, and strong customer communication. Join a team dedicated to the latest fashion trends and premium eye care.