Licensed Optician: Craft Custom Eyewear & Expert Service

Certification TOGAF; Paramus (NJ); On-site; USD 34,440 - 53,726; Full time

Job summary

LensCrafters in New Jersey seeks a Licensed Optician to join our store team. This full-time role delivers premier eyewear and exceptional customer care, performing precise measurements and lens fitting to meet exacting standards.

You will assist the team with complex prescriptions, use technology and POS tools, keep the store inviting and organized, and help drive Brand KPIs and a safe, compliant work environment.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Team player

Merchandise knowledge

Math skills

Fashion awareness

Selling with iPad

POS familiarity

Tech adaptability

Education

High School diploma or equivalent

State Licensure

Tools

POS systems

iPad/tablet use

Job description

LensCrafters in New Jersey seeks a Licensed Optician to join our store team. This full-time role delivers premier eyewear and exceptional customer care, performing precise measurements and lens fitting to meet exacting standards.

You will assist the team with complex prescriptions, use technology and POS tools, keep the store inviting and organized, and help drive Brand KPIs and a safe, compliant work environment.