Licensed Optician - Cincinnati, OH - Pearle Vision

Pearle Vision; Cincinnati (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

Pearle Vision in Cincinnati is seeking a Full-Time Licensed Optician to provide exceptional eye care customer service and optical fittings. You will fill prescriptions, measure pupil distance, assist customers in selecting frames, and ensure accurate pricing and timely delivery quotes.

The role emphasizes driving store sales, building relationships with doctors and associates, and supporting marketing and vision care programs. A state optician license and retail experience are required.

Qualifications

• High School diploma required.
• State licensure as an optician required.
• Retail or customer service experience preferred.
• Ability to sell with strong sales skills and achieve targets.
• Clear communication to meet customer expectations.

Responsibilities

• Drive store sales by fostering a retail selling culture.
• Develop professional relationships with Associates and Doctors.
• Fill eyeglass prescriptions and fit lenses/frames, including measurements.
• Assist customers in frame selection and coordinate with prescription.
• Conduct bridge, eyesize, and pupillary distance measurements.
• Troubleshoot vision issues to resolve customer concerns.
• Help train new associates on frame and lens selection.
• Ensure merchandising aligns with planogram and standards.
• Maintain accurate pricing and timely delivery quotes.
• Maximize Managed Vision Care relationships and opportunities.
• Support marketing programs and promotions.

Skills

Customer service

Sales skills

Communication

Attention to detail

Merchandising

Education

High School Diploma

State optician license

Bachelor’s degree (preferred)

Tools

POS system

Eyewear fitting tools

Job description

Position Overview

At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. Join the Pearle Vision team in your community as a Full‑Time Licensed Optician. Pearle Vision is part of EssilorLuxottica, a global leader in vision care products, and offers a global community of over 200,000 employees.

General Function

The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fostering customer retention, and promoting outstanding associate/doctor satisfaction.

Major Duties & Responsibilities

• Drive profitable store sales by fostering a retail selling culture and practicing NECE.
• Develop professional business relationships with Associates and Doctors.
• Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames, including:
  • Utilize optical prescription to evaluate prescription in conjunction with customer visual requirements.
  • Ask lifestyle questions to determine customer’s vision needs.
  • Recommend specific lenses, lens coatings and frames to suit customer needs.
  • Assist customers in the selection of frames and coordinate frames with optical measurements and prescription.
  • Conduct measurements of bridge and eyesize, temple length, vertex distance, pupilary distance and optical centers using appropriate tools.
  • Troubleshoot vision issues confidently and bring to resolution for customer satisfaction.
  • Aid in training new associates to help them understand frame and lens selection.
• Assist with ensuring each store is effectively merchandised and presented according to planogram and company standards.
• Ensure high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
• Maximize Managed Vision Care relationships and sales opportunities.
• Assist with timely implementation of approved marketing programs, including execution of marketing programs and initiatives, and adherence to company standards for signage and promotions.

Basic (Required) Qualifications

• High School Diploma or equivalent.
• State licensure or certification by a nationally‑recognized opticianary association as an optician.
• Experience and results with a retail or customer service establishment.
• Ability to sell through use of sales skills and accountability for sales results.
• Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations and foster positive, results‑oriented associate, doctor, and host relationships.
• Success in store merchandising and attention to detail.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow‑up.

Preferred Qualifications

• Bachelor’s degree or equivalent experience in retail operations.
• 3+ years of experience.
• Experience with personal computers.

Benefits & Compensation

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employment

EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.