Licensed Optician - Central Valley, NY - LensCrafters

LensCrafters; Town of Monroe (NY); On-site; USD 52,000 - 81,000; Full time

Benefits offered by this job

Employee discounts

Job summary

LensCrafters in Town of Monroe, NY is seeking a Licensed Optician to deliver the brand value and provide legendary customer service while crafting high-quality eyewear. You will measure, fit, and adjust eyewear, ensuring accuracy and comfort for every patient.

Responsibilities include welcoming customers, using the iPad/tablet, operating the POS, staying current with fashion trends, and meeting store KPIs. A state license and optical dispensing experience are required, with opportunities for

Qualifications

• High School graduate or equivalent.
• State Licensure for Optician.
• Optical dispensing experience is required or preferred.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail.
• Ensure finished eyewear meets standards and customer needs.
• Assist team with complex product needs & prescriptions.
• Accurate & thorough use of technology amidst time pressure.
• Maintain exceptional product knowledge with the right tools.
• Be proactive, resolve issues, and exceed customer expectations.
• Multi-task, prioritize, and manage time with competing priorities.
• Respect brand KPIs & maintain store appearance.

Skills

Strong customer service

Strong basic math

Fashion trend awareness

Store merchandise knowledge

Selling skills

Embrace new technology

Education

High School graduate or equivalent

State Licensure

Tools

iPad/tablet

POS system

Calculators

Job description

Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Requisition ID: 943342

Store #: 002330 LensCrafters

Position: Full-Time

Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description

The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

Major Duties & Responsibilities

• Welcome all customers, set expectations with customers


• Custom fit glasses & precisely place prescription in lenses


• Acts as a leader in optical acumen


• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs


• Assists team with complex product needs & prescriptions


• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools


• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven


• Ability to multi-task, prioritize & manage time with competing priorities


• Strive to achieve exceptional results on Brand KPIs & competencies


• Take pride in store appearance, help to keep store clean, attractive & organized


• Inform management of safety opportunities; demonstrates safe work practices


• Resourceful, self-motivated with a desire for continual learning, improvement & results


• Adhere to company policies & procedure, including discounts, promotions & inventory management

Basic Qualifications

• High School graduate or equivalent


• State Licensure


• Optical dispensing experience


• Strong customer service skills: communicator, listener & team builder


• Knowledge of current store merchandise


• Strong basic math skills


• Awareness of current fashion trends


• Selling skills – ability to use & carry an iPAD/tablet


• Familiarity with POS, computers & calculators


• Embrace new technology & change

Preferred Qualifications

• Previous customer service & retail experience

Pay Range: 25.02 - 39.02

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.