Licensed Optician — Boca Raton Vision Specialist

LensCrafters; Boca Raton (FL); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Employee discounts

Job summary

LensCrafters in Boca Raton is seeking a Licensed Optician to provide expert eyewear fitting and exceptional customer service. You will accurately measure, fit, and customize glasses while educating customers on lens options and frame selection.

The role requires state licensure and optical dispensing experience, with strong math and selling skills. You will use an iPad/tablet for transactions and work in a fast-paced store environment to achieve brand KPIs.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Team player

Math skills

POS familiarity

Tech adoption

Education

High School diploma or equivalent

Tools

iPad / Tablet

POS system

Job description

LensCrafters in Boca Raton is seeking a Licensed Optician to provide expert eyewear fitting and exceptional customer service. You will accurately measure, fit, and customize glasses while educating customers on lens options and frame selection.

The role requires state licensure and optical dispensing experience, with strong math and selling skills. You will use an iPad/tablet for transactions and work in a fast-paced store environment to achieve brand KPIs.