Licensed Optician - Assistant Manager

Eyeglass World, Inc.; Naples (FL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company Holls

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World in Naples seeks an Assistant Manager to oversee daily operations, motivate a team, and deliver quality eye care with an exceptional shopping experience. You will coordinate promotions, liaise with doctors, and ensure top customer service while balancing staffing to store volume.

The role emphasizes driving sales, reporting to leadership, and developing staff with strong communication and organizational skills. National Vision benefits apply.

Qualifications

• Optical sales experience; supervising experience preferred.
• Maintain Optical license in states that require licensure.
• Proficient computer skills.
• Proven ability to lead, coach and build associate relationships.
• Strong understanding of store operations and standards for success.
• Strong communication skills for effective management of teams.
• Exceptional customer service skills.
• Able to present clear information to managers, staff and customers.
• Strong organizational skills for planning and monitoring progress toward goals.
• Ability to analyze and solve problems of varied scope.
• ABO/NCLE Certification.

Responsibilities

• Drive profit, sales and performance goals according to NVI standards.
• Monitor sales results against budgeted figures.
• Ensure all store associates deliver high level customer service.
• Maintain readiness of same day service board and reporting.
• Communicate with General Manager, District Manager and Corporate Office; provide store reporting.
• Develop relationships with doctors and act as liaison with store personnel.
• Ensure promotions and visual merchandising are in place.
• Supervise and motivate Optical staff and ensure day-to-day functions completed.
• Assist GM with staffing, recruiting and retaining high-caliber staff.
• Motivate associates to exceed performance standards.

Skills

Sales leadership

Customer service

Communication skills

Proficient computer skills

Financial reporting understanding

Problem solving

Team leadership

Education

ABO/NCLE Certification

Job description

Join Eyeglass World and help lead a team dedicated to delivering quality eye care and clear vision with style. With 100+ stores nationwide, we are known for trendy eyewear, unbeatable value, and same-day service. For more details about Eyeglass Word, visit EyeglassWorld.com (https://www.eyeglassworld.com/about-us). Working at Eyeglass World also means you are a part of a larger family of brands, National Vision.At National Vision, we believe everyone deserves to see their best to live their best. That’s why we make quality eye care and eyewear more affordable and accessible for all.

As an Assistant Manager, you will oversee daily operations, support and motivate your team, and ensure customers receive quality eye care along with an exceptional shopping experience, leaving with both clear vision and great style.

How would you like Sundays off? Yes, every Sunday we’re closed!

What would you do? – The Specifics

• Drive and achieve profit, sales and performance goals according to NVI standards.

• Monitor sales results against budgeted.

• Ensure all store associates achieve and maintain the highest level of customer service.

• Maintain awareness of same day service using “Ready When Promised” production board.

• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.

• Develop and maintain a good working relationship with doctor(s) associated with the store and serves as liaison between doctor and store personnel.

• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.

• Supervise and motivate Optician/Sales Associates and ensures the timely completion of day-to-day functions.

• Assist the General Manager with balancing staffing to store volume. Assist in recruiting, selecting and retaining a high caliber staff.

• Motivate associates to exceed performance standards.

  Are you the right fit? – The Suitable Talent

• Optical sales experience. Supervising experience is preferred.

• Maintain Optical license in states that require licensure.

• Proficient computer skills.

• Proven ability to lead, coach and build associate relationships.

• Sound understanding of store operations and standards for success.

• Strong communication skills (both oral and written) for effective management of teams.

• Exceptional customer service skills.

• Able to present clear and concise information and respond to questions from managers, associates, and customers.

• Strong organizational skills for planning work and continuously monitoring progress towards goals.

• Ability to analyze, create, and understand financial reports.

• Demonstrated ability to analyze and solve problems of varied scope.

• ABO and NCLE Certified.

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.

Our Benefits Include:

• Health & Dental Insurance

• *401k Retirement Savings

• Flex Spending Account

• *Generous Paid Time Off & Company Holidays

• *Parental Leave

• *Employee Eyewear Discount

Focus on Professional Growth and Career Fulfillment:

• Training Programs: Develop your skills and knowledge with our comprehensive training offerings.

• *Educational Courses: Gain access to courses that support both your personal and professional development.

• *Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term.

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.