Licensed Optician - Assistant Manager

America; Louisville (KY); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Paid Time Off & Company Holidays

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America’s Best, part of National Vision, seeks an Assistant Eyeglass Manager to oversee daily store operations, lead a team of Opticians and Sales associates, and drive profitable performance. The role emphasizes customer service, staffing, training, and adherence to brand standards.

You will mentor junior staff, manage department metrics, and ensure merchandising and promotions are executed effectively in a busy eyewear environment.

Qualifications

• Maintain Optical license as required by the state.
• ABO and NCLE Certification.
• Proven ability to lead and coach store staff.
• Strong understanding of store operations and financials.
• Excellent communication and organizational skills.

Responsibilities

• Drives, monitors, and achieves profit, sales and performance goals according to National Vision standards.
• Optimizes and oversees the eyeglass department to ensure efficiency and compliance with company policies and guidelines; creates an improvement plan.
• Conveys commitment to outstanding customer service and ensures all associates do the same.
• Ensures quality standards are met.
• Ensures effective merchandising and execution of promotions and initiatives according to Brand and Company standards.
• Supervises and motivates Opticians and CL Sales associates and ensures day-to-day functions are completed.
• Assists the General Manager with forecasting staffing needs, recruiting and retaining a high-caliber staff.
• Leads and coaches associates toward sales and customer service goals.
• Mentor Apprentice Opticians as permitted by law.

Skills

Leadership

Coaching

Sales leadership

Financial acumen

Education

Optical license (state)

ABO/NCLE certification

Job description

America's Best

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visitAmericasBest.com..

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

• Drives, monitors, and achieves profit, sales and performance goals according to National Visionstandards. Monitors retail operating costs, budgets, and resources.
• Optimizes and oversees the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines. Identifies areas of opportunity and creates an action plan for improvement.
• Conveys a commitment to providing outstanding customer service and ensures all associates do the same.
• Ensures quality standards are met.
• Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
• Supervises and motivates Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assists the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Leads and coaches associates towards the attainment of sales and customer service goals.
• Mentor potential Apprentice Opticians as permitted by law.

Qualifications

Are you the right fit? – The Suitable Talent

• Maintain Optical license as required by the state.
• Optical sales experience. Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.
• ABO and NCLE Certified

Additional Information

Our Benefits Include:

• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Employee Eyewear Discount
• Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment:

• Access to educational courses
• Emphasis on internal promotions and career advancement

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.