Licensed Optician - Assistant Manager

Eyeglass World, Inc.; Lakeland (FL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Company Holidays

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World is seeking an Assistant Manager in Lakeland to lead store operations, support the team, and deliver quality eye care with a great shopping experience. Sundays off are offered as part of the schedule.

You will work with doctors and staff, balance staffing to volume, and drive promotions, reporting, and customer service excellence while developing talent for long-term growth within National Vision.

Qualifications

• Experience in optical sales and customer service.
• Supervisory experience preferred.
• Maintain optical licensure where required.
• Proficient with computer systems and reporting.
• Ability to coach and lead a team.
• Strong verbal and written communication.
• Customer-first mindset and service excellence.
• Ability to analyze financial performance.

Responsibilities

• Drive profit, sales and performance to NVI standards.
• Monitor sales results against budget.
• Ensure high customer service levels across store staff.
• Maintain Ready When Promised production flow.
• Provide store reporting to management and corporate offices.
• Foster relations with doctors and staff.
• Ensure promotions and merchandising are current.
• Supervise and motivate associates and aides.
• Assist GM with staffing and recruitment.
• Motivate staff to exceed goals.

Skills

Optical sales experience

Supervising experience

Optical license (licensure)

Proficient computer skills

Leadership and coaching

Strong communication

Customer service

Organizational skills

Financial reporting analysis

ABO/NCLE certified

Tools

General computer skills

Job description

Join Eyeglass World and help lead a team dedicated to delivering quality eye care and clear vision with style. With 100+ stores nationwide, we are known for trendy eyewear, unbeatable value, and same-day service. For more details about Eyeglass Word, visit EyeglassWorld.com (https://www.eyeglassworld.com/about-us) .Working at Eyeglass World also means you are a part of a larger family of brands, National Vision.At National Vision, we believe everyone deserves to see their best to live their best. That’s why we make quality eye care and eyewear more affordable and accessible for all.

As an Assistant Manager, you will oversee daily operations, support and motivate your team, and ensure customers receive quality eye care along with an exceptional shopping experience, leaving with both clear vision and great style.

How would you like Sundays off? Yes, every Sunday we’re closed!

What would you do? – The Specifics

• Drive and achieve profit, sales and performance goals according to NVI standards.
• Monitor sales results against budgeted.
• Ensure all store associates achieve and maintain the highest level of customer service.
• Maintain awareness of same day service using “Ready When Promised” production board.
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
• Develop and maintain a good working relationship with doctor(s) associated with the store and serves as liaison between doctor and store personnel.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Optician/Sales Associates and ensures the timely completion of day-to-day functions.
• Assist the General Manager with balancing staffing to store volume. Assist in recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.

Are you the right fit? – The Suitable Talent

• Optical sales experience. Supervising experience is preferred.
• Maintain Optical license in states that require licensure.
• Proficient computer skills.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Able to present clear and concise information and respond to questions from managers, associates, and customers.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.
• ABO and NCLE Certified.

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.

Our Benefits Include:

• Health & Dental Insurance
• *401k Retirement Savings
• Flex Spending Account
• *Generous Paid Time Off & Company Holidays
• *Parental Leave
• *Employee Eyewear Discount

Focus on Professional Growth and Career Fulfillment:

• Training Programs: Develop your skills and knowledge with our comprehensive training offerings.
• *Educational Courses: Gain access to courses that support both your personal and professional development.
• *Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term.

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.