Licensed Optician

America's Best Contacts & Eyeglasses; Raleigh (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k retirement savings with company 1

Flex Spending Account

Paid Time Off & Holidays

Parental leave

Employee eyewear discount

Overtime pay when applicable

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best is seeking an Optician to join our Raleigh store. You will assist customers with eyeglass and contact lens dispensing, provide product education, and help maintain accurate patient records while supporting store performance.

Qualified candidates hold an active dispensing license as required by the state, have 3+ years related experience or training, and excel in customer service, clear communication, organization, and selling skills.

Qualifications

• Hold an active dispensing license as required by the state.
• 3+ years related experience or training (required).
• Strong customer service and clear communication abilities.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including training.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including notifications.
• Support quality and safety by following standards and company policies.
• Maintain inventory, merchandising standards, and a clean work environment.
• Mentor Apprentice Opticians where allowed by law.

Skills

Licensing

Dispensing

Customer service

Sales

Communication

Multitasking

Job description

Company Description

America’s Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attention and expertise it deserves. America’s Best believes in great care, for every kind of eye - because every eye deserves better.

Company Description

America’s Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attention and expertise it deserves. America’s Best believes in great care, for every kind of eye - because every eye deserves better.

For more details about America's Best, visit AmericasBest.com.

Job Description

At America’s Best, we combine value, expertise, and exceptional service to ensure every customer leaves seeing and feeling their best. As an Optician, you’ll play a key role in delivering outstanding patient care while supporting store performance.

What You’ll Do

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

How would you like Sundays off? Yes, every Sunday we’re closed!

Qualifications

• Hold an active dispensing license as required by the state
• 3+ years related experience or training (required)
• Previous retail experience (preferred)
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Additional Information

Our Benefits Include

• Health & Dental Insurance
• 401k retirement savings with company match and stock purchase plan
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental leave
• Employee eyewear discount
• Overtime pay when applicable
• Short- and Long-Term Disability
• Life Insurance
• College scholarship program

Focus On Professional Growth And Long-term Career Fulfillment

• Training programs: Develop your skills and knowledge with our comprehensive training offerings.
• Educational Courses: Gain access to courses that support both your personal and professional development.
• Emphasis on internal promotions and career advancement so you have opportunities to grow with us long-term.

Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.