Licensed Optician

America's Best; Raleigh (NC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k retirement savings with company 9

Flex Spending Account

Paid Time Off & Company Holidays

Parental leave

Employee eyewear discount

Overtime pay when applicable

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best is looking for an Optician to provide eyewear dispensing and patient care while driving store performance in Raleigh, NC. You will train customers on contacts and glasses, maintain records, and support safety and inventory processes.

The role requires an active license and 3+ years of related experience, plus strong communication and sales skills to meet store goals. Join a team focused on growth and service excellence.

Qualifications

• Active dispensing license as required by state.
• 3+ years related experience or training.
• Strong customer service and clear communication.
• Confident selling skills to meet store goals.
• Organized, detail-minded, multitask in a busy setting.
• Professional and friendly with diverse customers.

Responsibilities

• Assist customers with eyeglasses and contact lens dispensing and training.
• Deliver outstanding customer service while meeting sales goals.
• Maintain patient records and manage order follow-up.
• Support quality and safety by following standards and policies.
• Maintain inventory, merchandising, and a clean workspace.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Communication

Sales skills

Organization

Multitasking

People skills

Professional demeanor

Mentoring

Job description

Company Description

America’s Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attention and expertise it deserves. America’s Best believes in great care, for every kind of eye - because every eye deserves better.

For more details about America's Best, visitAmericasBest.com.

Job Description

At America’s Best, we combine value, expertise, and exceptional service to ensure every customer leaves seeing and feeling their best. As an Optician, you’ll play a key role in delivering outstanding patient care while supporting store performance.

What You’ll Do

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

How would you like Sundays off? Yes, every Sunday we’re closed!

Qualifications

• Hold an active dispensing license as required by the state
• 3+ years related experience or training (required)
• Previous retail experience (preferred)
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Additional Information

Our Benefits Include:

• Health & Dental Insurance
• 401k retirement savings with company match and stock purchase plan
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental leave
• Employee eyewear discount
• Overtime pay when applicable
• Short- and Long-Term Disability
• Life Insurance
• College scholarship program

Focus on professional growth and long-term career fulfillment:

• Training programs: Develop your skills and knowledge with our comprehensive training offerings.
• Educational Courses: Gain access to coursesthat support both your personal and professional development.
• Emphasis on internal promotions and career advancement so you have opportunities to grow with us long-term.

Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.