Licensed Optician

America's Best; Lakewood (WA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k plan with company match

Flex Spending Account

Paid Time Off & Holidays

Parental leave

Employee eyewear discount

Job summary

America’s Best, part of National Vision, is hiring an Optician to deliver exceptional patient care and support store performance. You will assist customers with dispensing, provide lens and contact lens training, and ensure accurate records.

Join a team offering competitive pay, benefits, and opportunities for growth. Sundays closed; standard retail schedule with focus on customer service and sales.

Qualifications

• Active dispensing license as required by state.
• 3+ years related experience or training.
• Retail experience preferred.
• Strong customer service and clear communication abilities.
• Confident selling skills with ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including insertion/removal training.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Dispensing license

Customer service

Sales mindset

Communication

Multitasking

Professional demeanor

Team mentorship

Job description

Company Description

America’s Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attention and expertise it deserves. America’s Best believes in great care, for every kind of eye - because every eye deserves better.

Company Background

For more details about America's Best, visit AmericasBest.com.

Job Description

At America’s Best, we combine value, expertise, and exceptional service to ensure every customer leaves seeing and feeling their best. As an Optician, you’ll play a key role in delivering outstanding patient care while supporting store performance.

What You’ll Do

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

How would you like Sundays off? Yes, every Sunday we’re closed!

Qualifications

• Hold an active dispensing license as required by the state
• 3+ years related experience or training (required)
• Previous retail experience (preferred)
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Additional Information

We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include

• Health & Dental Insurance
• 401k retirement savings with company match and stock purchase plan
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental leave
• Employee eyewear discount
• Overtime pay when applicable
• Short- and Long-Term Disability
• Life Insurance
• College scholarship program

Focus On Professional Growth And Career Fulfillment

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement

Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.