Licensed Optician

National Vision, Inc.; Harrisonburg (VA); On-site; USD 44,000 - 65,000; Full time

Benefits offered by this job

401k with match

FSA

PTO & holidays

Parental leave

Employee eyewear discount

Overtime pay

Disability insurance

Life Insurance

College scholarship program

Job summary

America’s Best, part of National Vision, is seeking an Optician to dispense eyeglasses and contact lenses, train customers in lens insertion/removal, and support store performance with exceptional service.

You will maintain patient records, manage order follow-up, and help reduce remakes while upholding safety standards and company policies. This role offers growth with ample training and team collaboration.

Qualifications

• Active dispensing license as required by state.
• 3+ years related experience or training (required).
• Strong customer service and clear communication abilities.
• Confident selling skills with ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including insertion/removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Communication

Multitasking

Organization

Professionalism

Selling skills

Education

Active dispensing license (state)

Tools

None

Job description

A rewarding career where you can really make a difference, backed by competitive pay and benefits.

At America’s Best, we combine value, expertise, and exceptional service to ensure every customer leaves seeing and feeling their best. As an Optician, you’ll play a key role in delivering outstanding patient care while supporting store performance.

What You’ll Do

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

How would you like Sundays off? Yes, every Sunday we’re closed!

Preferred Qualifications

• Hold an active dispensing license as required by the state
• 3+ years related experience or training (required)
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Additional Information

Our Benefits Include:

• 401k retirement savings with company match and stock purchase plan
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental leave
• Employee eyewear discount
• Overtime pay when applicable
• Short- and Long-Term Disability
• Life Insurance
• College scholarship program

Focus on professional growth and long-term career fulfillment:

• Training programs: Develop your skills and knowledge with our comprehensive training offerings.
• Educational Courses: Gain access to coursesthat support both your personal and professional development.
• Emphasis on internal promotions and career advancement so you have opportunities to grow with us long-term.

Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

America’s Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attention and expertise it deserves. America’s Best believes in great care, for every kind of eye - because every eye deserves better.