Licensed Optician

America; Cookeville (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401k with match

FSA

Paid time off

Parental leave

Eyewear discount

OT pay

Disability insurance

Life Insurance

College scholarship

Job summary

America’s Best is seeking an experienced Optician to join our team in Cookeville, TN. You will dispense eyeglasses and contact lenses, train customers, and ensure accurate patient records while supporting store performance.

We offer competitive pay with bonus opportunities and a robust benefits package, including retirement plans and paid time off. The role emphasizes customer service, sales goals, and professional growth within a national optical retailer.

Qualifications

• Active dispensing license as required by the state.
• 3+ years related experience or training.
• Strong customer service and communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Communication

Organized

Multitasking

Sales skills

Education

State dispensing license

Job description

America's Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attention and expertise it deserves. America's Best believes in great care, for every kind of eye - because every eye deserves better.

At America's Best, we combine value, expertise, and exceptional service to ensure every customer leaves seeing and feeling their best. As an Optician, you’ll play a key role in delivering outstanding patient care while supporting store performance.

What You’ll Do

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

How would you like Sundays off? Yes, every Sunday we're closed!

Qualifications

• Hold an active dispensing license as required by the state
• 3+ years related experience or training (required)
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Additional Information

We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include:

• 401k retirement savings with company match and stock purchase plan
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental leave
• Employee eyewear discount
• Overtime pay when applicable
• Short- and Long-Term Disability
• Life Insurance
• College scholarship program

Focus on Professional Growth and Career Fulfillment:

• Access to educational courses
• Emphasis on internal promotions and career advancement

Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.