Licensed Optician

EssilorLuxottica; Atlanta (GA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Savings

Paid Time Off

Employee Discounts

Job summary

Join a forward-thinking company dedicated to transforming the eyewear and eye care industry. As a Vision Associate, you will play a crucial role in delivering exceptional patient experiences by fitting eyewear and providing expert guidance. Your strong customer service skills will help build lasting relationships within the community, while your adaptability to new technologies will ensure you thrive in a dynamic environment. This role offers a unique opportunity to make a meaningful impact in patients' lives while collaborating closely with healthcare professionals. If you're passionate about patient care and eager to grow, this position is perfect for you.

Qualifications

• High School diploma or equivalent and an active state optical license required.
• Strong customer service, communication, and sales skills are essential.

Responsibilities

• Provide exceptional patient experiences through eyewear selection and fitting.
• Manage multiple tasks effectively while ensuring patient satisfaction.

Skills

Customer Service Skills

Communication Skills

Basic Math Skills

Sales Skills

Adaptability to Technology

Education

High School Diploma or Equivalent

Active State Optical License

Tools

Point-of-Sale Systems

Patient Record Systems

Job description

Requisition ID: 882560

Store #: 00P591 Emory Eye Center

Position: Full-Time

Total Rewards: Benefits/Incentive Information

Vision Associates is the nation's leading optical dispensary management & consulting company. Our mission is to provide the highest level of service and integrity. Our extensive background in the optical industry enables us to provide solutions that promote growth and profitability. In partnership with our clients, our foremost objective is to deliver complete and comprehensive service that reflects our commitment to eye care excellence.

Every day, we feel inspired to ignite our passion for patient care. Our people work closely with doctors, learn from complex medical cases, and make a difference in patients' lives. We unleash the power of optical.

Vision Associates is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees worldwide in driving the transformation of the eyewear and eye care industry. Discover more by following us on LinkedIn!

General Function

Provides exceptional patient experiences through the selection of eyewear, accurate measurements, ordering, and fitting the patient to fulfill all their eyewear needs. Supports establishing the practice as the premier destination for all vision needs within the community.

Major Duties and Responsibilities

1. Custom fits glasses and precisely places prescriptions in lenses.
2. Acts as a leader in optical knowledge, providing a voice for peers.
3. Takes and records measurements, adjusts or fits eyewear correctly, ensuring finished eyewear meets standards and patient requirements.
4. Explores the needs and priorities of patients by asking open-ended questions.
5. Assists peers with difficult or complex product needs and prescriptions.
6. Anticipates problems, explores underlying reasons for patient issues, and strives to develop long-term solutions, ensuring patient satisfaction and exceeding expectations. Acts quickly for resolution and partners with management as necessary.
7. Manages multiple tasks and priorities effectively.
8. Operates the point-of-sale system, inputting patient information accurately.
9. Commits to delivery dates and times, seeks feedback, and asks for referrals.
10. Owns individual and team goals to achieve exceptional results.
11. Presents, celebrates, and educates at the time of dispense.
12. Maintains a clean, attractive, and organized dispensary, secures company assets.
13. Collaborates effectively with doctors and practice staff to ensure high-level patient care partnership.
14. Informs management of safety opportunities and demonstrates safe work practices.
15. Possesses a proactive 'can do' spirit, strong drive for results, and a desire for continual learning.
16. Adheres to company policies, including discounting, promotions, and inventory management.
17. Works weekends and evenings as needed.
18. Maintains proper attendance and timekeeping, follows all policies and procedures.
19. Builds positive relationships with the practice, communicating concerns promptly.
20. Maintains proper dress code.
21. Performs other duties as assigned by the manager or as needed.

Basic Qualifications

1. High School diploma or equivalent.
2. Active state optical license, with ongoing license maintenance.
3. Strong customer service skills: communication, listening, team building.
4. Basic math skills.
5. Sales skills.
6. Embraces new technology and change.

Preferred Qualifications

1. Familiarity with technology such as point-of-sale systems, patient record systems, and other software applications.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts. Upon request, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities during the application and hiring process. To request accommodations, call 844-303-0229 or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, gender, national origin, social condition, religion, age, disability, sexual orientation, gender identity, or other protected characteristics. Native Americans in the US receive preference per Tribal Law.