Licensed Optical Manager L3 - Sam's at Walmart Gilbert, AZ

Walmart; Gilbert (AZ); On-site; USD 42,016 - 59,236; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Education benefit program

Company discounts

Job summary

Walmart in Gilbert, AZ is seeking a Licensed Optical Manager L3 for the Vision Center. The role involves driving sales through effective merchandise presentation and providing customer service leadership.

Responsibilities include supervising associates, ensuring compliance with legal policies, and community outreach. Preferred qualifications include supervisory experience and a background in retail or optical.

Benefits include health coverage, a 401(k) plan, PTO, and a competitive hourly wage range of $30.50–$43.00.

Qualifications

• Must have at least 2 years of college education or equivalent work experience.
• 1 year of retail and 1 year of supervisory experience preferred.

Responsibilities

• Model and guide Associates on customer service approaches.
• Oversee and participate in community outreach programs.
• Ensure compliance with company policies and regulations.
• Provide supervision and development opportunities to Associates.
• Consult and educate members/customers on eyewear.

Skills

Customer service leadership

Community outreach

Compliance and safety

Associate development

Optical quality & education

Education

Completion of at least 2 years of college

1 year of retail experience

2 years of general work experience, including 1 year of optical experience

Job description

Licensed Optical Manager L3 - Sam's job at Walmart. Gilbert, AZ.

Position Summary

Drive sales in the Vision Center by ensuring effective merchandise presentation, accurate competitive pricing, proper signing, inventory management, budgeting, forecasting sales, and assessing economic trends and community needs.

Responsibilities

Provide customer member service leadership – Model, enforce, and provide direction and guidance to Associates on proper Customer Member service approaches and techniques to ensure needs, complaints, and issues are successfully resolved within Company guidelines and standards.

Community outreach – Oversee implementation of and participate in community outreach programs, encouraging Associates to serve as good community members.

Compliance and safety – Ensure compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety operational and quality assurance reviews, developing and implementing action plans to improve performance, and ensuring confidentiality of information and documentation.

Associate development – Provide supervision and development opportunities, hire, train, mentor, assign duties, recognize associates, and promote a belonging mindset in the workplace.

Optical quality & education – Provide quality eyewear by consulting with and educating members/customers, selecting products based on needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining optical equipment.

Open Door Policy – Uphold the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing Company policies, and suggesting resolutions.

Job-related activities & accountability – Coordinate and oversee job-related activities, develop and maintain relationships with key stakeholders, support plans and initiatives to meet customer and business needs, identify and communicate goals, build accountability, measure progress, address improvement opportunities, and demonstrate adaptability and continuous learning.

Values & Expectations

Respect the Individual – Build high-performance teams, embrace differences, create a culture of belonging, and provide opportunities for all associates to thrive.

Act with Integrity – Maintain and promote the highest standards of integrity and ethics, hold self and others accountable, support company mission, and foster a culture of responsible stewardship.

Serve Our Customers and Members – Deliver results, focus on customer needs, adapt to customer shopping preferences, and base decisions on data insights and analysis.

Strive for Excellence – Display curiosity, learn continuously, take calculated risks, demonstrate resilience, and drive continuous improvements with new technologies and skills.

Benefits

• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k) plan, stock purchase program, and company-paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting leave. PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes.
• Other benefits: short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U – Company-paid education benefit program for full‑time and part‑time associates.
• Hourly wage range: $30.50–$43.00 (actual hourly rate will equal or exceed the required minimum wage). Premiums may apply based on schedule, facility, season, or specific work performed.

Minimum Qualifications

• Completion of at least 2 years of college, OR
• 1 year of retail experience and 1 year of supervisory experience, OR
• 2 years of general work experience, including 1 year of optical experience.

Preferred Qualifications

• Experience supervising Associates.

Primary Location

2621 S Market St, Gilbert, AZ 85295-1301, United States.

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity—unique styles, experiences, identities, abilities, ideas, and opinions—while being inclusive of all people.