Licensed Massage Therapist

DeKalb Health; Taos Ski Valley (NM); On-site; USD 19,000 - 25,000; Part time

Job summary

Taos Ski Valley, Inc. seeks a Licensed Massage Therapist to provide massages and body services to resort guests in The Spa, following professional protocols and state licensure.

The role emphasizes guest care, product knowledge, and cleanliness of the treatment space in a fast-paced alpine environment. Eligible candidates hold a current NM massage license, have strong guest-service skills, and can work weekends/holidays/evenings.

Qualifications

• Current & Valid New Mexico License in Massage Therapy.
• Licensed and practicing massage therapy for at least 10 years.
• Customer service experience, preferably in a spa or private practice.
• Growing knowledge of various spa treatments/services and alternative massage modalities.
• Literacy in anatomy, common injuries, health conditions and medications.
• Ability to explain treatments/services and educate guests on target areas visited.
• Must manage time, maintain an organized workspace, and handle multiple duties.

Responsibilities

• Perform massages and body services per established protocols and licensure.
• Assess contraindications and modify services as needed.
• Maintain cleanliness of treatment room and equipment daily.
• Recommend products and after-care for at-home support.
• Provide information about spa packages, hours, and offerings to guests.
• Attend scheduled trainings, meetings, and company orientations.

Skills

Guest experience

Growth mindset

Positivity

Rapport with guests

Willingness to learn

Education

High School Diploma or GED

New Mexico Massage License

10+ years massage experience

Job description

• Base Pay $13.98 / Hour
• Job Category Winter
• Employee Type Plus Commission & Tips

Description

As a Massage Therapist, you offer resort guests an opportunity to connect with the solitude of the valley and culture of Taos within the comfort of a serene spa. You pay attention to detail and ensure you put a personal touch that says every guest is special. You have the knowledge and ability to perform massages and body services that meet the guidelines and expectations as laid out by the Spa Manager as well as within the guidelines established by your current licensure within the State of New Mexico. You maintain the highest level of product knowledge and have a complete understanding of all spa services offered. You know the ingredients in products and can explain their benefits to guests and help answer any guest questions in a positive and professional manner.

As Blake Hotel staff, you are knowledgeable about Taos Ski Valley, The Blake Hotel and The Spa and able to provide direction to guests to include packages offered, hours of operation, class schedules of The Spa & Fitness Center, mountain statistics and the adventurous offerings of our scenic surroundings. You try to remember unique things about each guest’s experience and reach out to them post-visit. You are responsible for cleanliness in your designated treatment room and follow checklists to ensure room cleanliness between each guest as well as at the end of your shift.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Adheres to policies of Taos Ski Valley, Inc.
• Performs massage and body services that adhere to the established protocols while fulfilling guest’s unique expectations.
• Performs all treatments on services menu based upon current licensure.
• Assesses contraindications of guest that may require modification of the service or prevent the service from taking place.
• Meets guests’ needs through engaging in active listening from guest pick-up to drop-off.
• Cleans and disinfects all equipment and treatment room daily.
• Recommends products and after-care for at-home support.
• Suggests other beneficial treatments offered in the spa to all people visiting spa.
• Begins and ends all treatments on time.
• Works assigned schedule and arrives and departs from shift on time.
• Committed to working entire season from start to finish.
• Ensures that work areas are clean and set according to procedures.
• Informs Spa Director/Manager or other management personnel about product and or maintenance needs.
• Attends all scheduled meetings.
• Attends scheduled professional trainings and company, hotel and spa orientations.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned.

Personal Skills:

• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
• Provides a guest experience that exceeds the guest’s expectations.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.
• Ability to build positive rapport with the guests through personable interactions.
• Willingness to learn and ask for help and/or clarification.

Qualifications/Knowledge:

• High School Diploma or GED preferred.
• Current & Valid New Mexico License in Massage Therapy.
• Licensed and practicing massage therapy for at least 10 years.
• Customer service experience, preferably in a spa or private practice.
• Growing knowledge of various spa treatments/services and alternative massage modalities.
• Literacy in anatomy, common injuries, health conditions and medications.
• Ability to explain various treatments/services and educate guests on target areas that were visited in treatment and offer at-home care.
• Must be able to manage time, maintain an organized workspace, and be able to handle a variety of duties simultaneously.
• Must have a professional manner, use discretion with guests and other staff, and have a polished appearance while working.
• Demonstrates comfort level in product knowledge and product recommendation.
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters with spa guests and other staff. Work conditions will include exposure to a variety of odors and smells as well as different cleaning supplies and skincare products.

Physical Demands of Position Include:

The Licensed Massage Therapist position requires you to lift up to 25 pounds on a frequent basis and occasionally group lift up to 50 pounds. This position requires you to be able to talk, hear, smell, stand and walk 80-90% of the time and to sit, stoop, kneel, crouch, bend 10-20% of the time.

This position will require you to clean floors, surfaces and spa machinery and tools like hot stones, hot packs, hot towel cabinet and electric treatment tables. You will be asked to work with and apply a variety of skincare products and ingredients to meet different guest needs and treatment protocols. You will spend about 5% of the job on the computer and cellular phone navigating scheduling software and human resources software.

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: No

Additional Information

• Job Classification Part-Time Seasonal (2 days/week average)