Licensed Massage Therapist / Esthetician at Brilliant Massage & Skin®
Job Description
Highest and most rated spa in Vermont. We have 3 locations. Currently looking primarily for our new location in Williston (a former Stowe pop-up location that is run by our franchisee).Join the team that is: Fostering Personal Growth, Responsibility, Integrity, Individuality, Enjoyment at work, Leadership and Creativity.
Opening is available for a Licensed Massage Therapist or dually trained Licensed Massage Therapist / Esthetician / waxing / electrologist / laser hair removal specialist. Long-term employment preferred. Weekend availability and afternoons needed for at least several shifts. New licensees are encouraged to apply as well.
We will train for any additional skills needed for the job with us, but candidates must already have the required licenses. Full-time or part-time positions available.
Essential Requirements
- Positive attitude and commitment to your work
- Candidates seeking a long-term position are preferred over temporary job seekers
- Ability to tailor each treatment for the individual client and put their needs first
- Introduce guests to and explain Brilliant Club options and other regular visit benefits; strive to establish a positive rapport with clients and suggest treatment plans
- Welcome all guests and fellow associates with a warm, sincere, and prompt greeting
- Maintain confidentiality of all proprietary and guest information; act in the best interests of the team and company
- Maintain our stellar 5-star average reputation in customer service and service quality, working with integrity
- Arrive for work on time, properly dressed, and ready to represent us with the utmost professionalism
- Administer massage, skin care, and/or other treatments as booked by guests
- Ensure all services begin and end on time, and confirm that you have the correct client
- Maintain supply and treatment areas as directed; notify management of any shortages
- Maintain the cleanliness and neatness of the massage, skin care, and other treatment areas and business facilities as directed
- Demonstrate humbleness and avoid gossip
- Attend all trainings and meetings as directed
- Be able to learn how to run the point of sale system and check clients in and out
- Tour guests through the business, assisting them with special requests and providing hospitality services as needed (such as water, directing to the restroom)
- Maintain a thorough understanding of BMS specials and services and act as an ambassador with each guest
- Alert management to potential problems or concerns as they relate to guests or staff
- Promote positive guest relations by providing prompt, courteous, and efficient service and effectively resolving complaints in a timely manner
- Project a calm demeanor, even in the most stressful situations