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Hand & Stone Massage and Facial Spa in Burr Ridge, IL is seeking a Licensed Massage Therapist for a full-time, on-site role. Provide therapeutic and relaxation massage tailored to client needs, while upholding safety and spa standards.
You will conduct thorough client consultations, deliver customized bodywork, maintain accurate treatment records, and promote wellness programs and memberships to enhance guest experience and retention.
Hand & Stone Massage and Facial Spa is a leading spa brand with over 600 locations across North America, offering accessible luxury services such as massage, facials, and body slimming and toning. The company operates on a proven membership-based business model that supports recurring revenue and long-term client relationships, with nearly 600,000 members nationwide. Multiple profit streams, including memberships, gift cards, retail products, service upgrades, and non-member services, contribute to a stable and growing business. Hand & Stone focuses on empowering clients to maintain a consistent wellness routine through regular, affordable treatments. The organization values health and wellness advocates who are committed to high-quality service and guest care.
The Licensed Massage Therapist role is a full-time, on-site position located in Burr Ridge, IL. In this role, the therapist provides professional massage services tailored to client needs, including relaxation and therapeutic sessions, while maintaining a safe and comfortable environment. Day-to-day responsibilities include conducting thorough client consultations, delivering customized bodywork, advising on stress management and wellness practices, and recommending appropriate follow-up services or enhancements. The therapist maintains accurate treatment records, adheres to spa protocols and hygiene standards, and collaborates with spa staff to ensure an exceptional guest experience. This position also involves supporting membership retention efforts by educating clients about ongoing wellness programs and available services.