Licensed Invest Support Specialist I

Fifth Third; Orlando (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Fifth Third Bank is seeking a Licensed Investment Support Specialist II to provide administrative and operational support for registered securities representatives. You will manage accounts, process trades, and coordinate with partners to improve client experiences.

The role requires strong brokerage knowledge, SIE and Series licensing, and solid communication skills. This on-site position is based in Orlando, FL, with eligibility for an incentive plan and comprehensive benefits.

Qualifications

• Five (5) years of brokerage or related financial services experience.
• Licensing: SIE, Series 7, 66 (or 65/63), and appropriate state life/Health/long term care insurance licenses.
• Excellent communication, organizational skills, and ability to multitask under pressure.

Responsibilities

• Provide daily administrative support to registered representatives and clients.
• Guide banking center partners as requested.
• Process accounts, risk management tasks, marketing support, and order entry.
• Maintain account maintenance tasks including new accounts, money transfers, and address changes.
• Ensure timely and accurate execution of trading transactions with compliant documentation.
• Keep clients informed about industry changes and deepen client relationships.
• Educate partners on market conditions, products, compliance and duties.
• Support multiple representatives, including those with large client books.
• Handle trading-related administrative functions and ensure compliance with regulations.
• Collaborate with Banking Center/Private Bank to identify new client opportunities.
• Assist onboarding of Investment Executives/Wealth Management Advisors as needed.

Skills

Brokerage knowledge

Licensing (SIE, Series 7/66/63/65)

Customer service & communication

Office software proficiency

Education

Bachelor's in Finance/Business

Tools

MS Office

Job description

GENERAL FUNCTION

The Licensed Investment Support Specialist II provides office management support for registered securities representatives (e.g., Investment Executives, or Wealth Management Advisors). Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide daily administrative support to designated registered representatives, and existing and potential clients.
• Provide guidance to the banking center partners as requested.
• Process and follow-up operations duties linked to new/existing accounts, risk management, marketing support, order entry etc.
• Perform account maintenance including opening new accounts, money transfer requests, executing orders, address changes, etc.
• Ensure that all assigned trading transactions are executed in a timely and accurate manner, and that all documentation is maintained to standards.
• Maintain close contact with clients in order to ensure that they are informed about industry changes while deepening the relationship and serving the best interest of the client.
• Educate and coach business partners on current market conditions, products, compliance and operational duties.
• Support multiple registered securities representatives or representatives with very large books of business.
• Handle various administrative functions for the registered securities representatives including but not limited to executing trades.
• Ensure that all trading activity complies with federal and internal compliance regulations and guidelines.
• Work closely with Banking Center or Private Bank partners to identify new client opportunities and deepen existing client relationships.
• Help with onboarding of Investment Executives, Wealth Management Advisors, or Licensed Investment Support Specialists as requested.
• Perform other projects or duties as assigned.

SUPERVISORY RESPONSIBILITIES

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• High school diploma or equivalent.
• Bachelors degree in Finance, Economics, or Business Management preferred.
• Securities Industry Essentials (SIE), Series 7, 66 (or 65 and 63), appropriate state resident insurance licenses for Life, Health, Long Term Care, and Variable Annuity certification are required as documented in the Fifth Third Securities Licensing Guidelines.
• Five (5) years of brokerage or related financial services experience.
• Excellent understanding of the financial industry, compliance regulations, daily operational duties and investment brokerage/banking products.
• Prior Brokerage experience preferred.
• Excellent communication and organizational skills.
• Must be able to work independently with limited supervision.
• Must be able to prioritize and effectively manage multiple tasks at once.
• Intermediate computer skills with demonstrated knowledge of Microsoft Word, Excel, and Power Point.
• Strong verbal and written communication and negotiation skills.
• Ability to meet deadlines under pressure utilizing excellent time management skills.

WORKING CONDITIONS

Normal office environment with little exposure to dust, noise, temperature and the like.

TOTAL REWARDS AND COMPENSATION

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION

Orlando, Florida 32801

DEI & EEO

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.