Licensed Funeral Director FT/PT, or NYS Resident

Pacer Funeral Home Inc; Buffalo (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Pacer Funeral Home Inc. in Buffalo, NY is seeking a Licensed Funeral Director FT/PT (NYS Resident) to guide families through service planning, visitations, and memorials, with on-site responsibilities in a supportive, respectful environment.

The role includes embalming oversight, coordination of legal paperwork, scheduling and transportation, and flexible hours including evenings and weekends; licensure in NYS or eligibility is required; a compassionate, professional approach is essential.

Qualifications

• Demonstrated proficiency in embalming and preparation of decedents, adhering to all health, safety, and regulatory standards.
• Experience working in funeral homes, including coordination of services, visitations, and memorial events.
• Strong family services skills, with the ability to provide empathetic guidance, grief support, and clear explanations of options and processes.
• Excellent communication and customer service skills, with the ability to interact respectfully and professionally with people from diverse backgrounds.
• Current New York State Funeral Director license, or eligibility and intent to obtain NYS licensure within a defined timeframe.
• Knowledge of state and local regulations related to funeral services, documentation, and compliance.
• Ability to manage multiple tasks, maintain confidentiality, and respond calmly in emotionally sensitive situations.
• Willingness to work flexible hours, including evenings, weekends, and on-call shifts as required.
• Valid driver’s license and reliable transportation.

Responsibilities

• Meeting with families to arrange services and coordinate visitations and ceremonies.
• Overseeing preparation and embalming of decedents and ensuring regulatory documentation is completed accurately.
• Collaborating with staff to maintain a dignified environment and managing scheduling and transportation.
• Upholding the highest standards of ethical and compassionate care while handling multiple tasks.

Skills

Empathy

Communication

Customer service

Team collaboration

Flexibility

Education

New York State Funeral Director license

Job description

Company Description

Pacer Funeral Home Inc. is a fourth-generation, family-operated funeral service provider with a long-standing heritage in Western New York. The team is dedicated to offering respectful, compassionate care to individuals and families during times of loss. As a locally rooted organization, Pacer Funeral Home values integrity, community trust, and personalized service. Team members join a close-knit environment where tradition, professionalism, and support for grieving families are at the core of daily work.

Role Description

The Licensed Funeral Director FT/PT, or NYS Resident at Pacer Funeral Home Inc. will provide professional funeral services and support to families throughout the planning and memorial process. Day-to-day responsibilities include meeting with families to arrange services, coordinating visitations and ceremonies, overseeing preparation and embalming of decedents, and ensuring all legal and regulatory documentation is completed accurately. The role also involves collaborating with staff to maintain a dignified environment, managing logistical details such as scheduling and transportation, and upholding the highest standards of ethical and compassionate care. This is a full-time, on-site role located in Buffalo, NY, with potential part-time options as needed.

Qualifications

• Demonstrated proficiency in embalming and preparation of decedents, adhering to all health, safety, and regulatory standards.
• Experience working in funeral homes, including coordination of services, visitations, and memorial events.
• Strong family services skills, with the ability to provide empathetic guidance, grief support, and clear explanations of options and processes.
• Excellent communication and customer service skills, with the ability to interact respectfully and professionally with people from diverse backgrounds.
• Current New York State Funeral Director license, or eligibility and intent to obtain NYS licensure within a defined timeframe.
• Knowledge of state and local regulations related to funeral services, documentation, and compliance.
• Ability to manage multiple tasks, maintain confidentiality, and respond calmly in emotionally sensitive situations.
• Willingness to work flexible hours, including evenings, weekends, and on-call shifts as required.
• Valid driver’s license and reliable transportation.