Licensed Fire Sprinkler Technician

NOREL Service Co., Inc.; Littleton (MA); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Job summary

Norel Service Company is seeking a licensed Fire Sprinkler Service Technician to service water-based systems across Massachusetts. The role emphasizes quality workmanship, safety, and excellent customer service while ensuring code compliance.

Responsibilities include inspecting, testing, maintaining, diagnosing, and repairing wet/dry/pre‑action/standpipe systems, with opportunities for small installations and tenant improvements.

Qualifications

• Massachusetts Journeyman or Master Sprinkler Fitter license required.
• Minimum 1 year of fire sprinkler service, inspection, or installation experience.
• Strong knowledge of NFPA 13/20/25 and MA Fire Code; ability to read drawings.
• Excellent communication and customer service skills; valid driver’s license.

Responsibilities

• Inspect, test, maintain, troubleshoot and repair water-based systems.
• Perform inspections of wet/dry/pre-action/standpipe systems.
• Repair/replace valves, sprinkler heads, piping, gauges and devices.
• Complete small sprinkler installations and tenant improvements.
• Maintain reports, documentation, and communicate with customers.

Skills

Troubleshooting

Customer service

Communication

Blueprint reading

Teamwork

Education

Massachusetts Journeyman/Master Sprinkler Fitter License

NICET Certification (Water-Based Systems)

Tools

Electronic inspection software

Mobile service platforms

Job description

Norel Service Company is growing, and we're looking for a licensed Fire Sprinkler Service Technician who takes pride in quality workmanship and delivering exceptional customer service.

If you're an experienced Massachusetts Sprinkler Fitter who enjoys troubleshooting, inspections, repairs, and helping keep buildings safe and code-compliant, we'd like to hear from you.

Join a company that values safety, teamwork, professional growth, and technical excellence.

What You'll Do

As a Fire Sprinkler Service Technician, you'll inspect, test, maintain, troubleshoot, and repair water-based fire protection systems for commercial, industrial, healthcare, education, and institutional customers throughout Massachusetts.

Responsibilities Include:

• Perform inspections, testing, and maintenance of:
• Wet Pipe Systems
• Dry Pipe Systems
• Pre-Action Systems
• Standpipe Systems
• Diagnose system deficiencies and troubleshoot equipment issues.
• Repair or replace valves, sprinkler heads, piping components, switches, gauges, and other system devices.
• Perform small sprinkler installations, modifications, and tenant improvement projects.
• Ensure all work complies with:
• NFPA 13
• NFPA 20
• NFPA 25
• Massachusetts Fire Code
• OSHA Standards
• Coordinate inspections with local Authorities Having Jurisdiction (AHJs).
• Maintain accurate inspection reports, service documentation, and deficiency reports.
• Communicate professionally with customers regarding system conditions and recommended repairs.
• Work safely while maintaining the highest quality standards.

Qualifications

Required

• Massachusetts Journeyman or Master Sprinkler Fitter License
• Minimum 1 years of fire sprinkler service, inspection, or installation experience
• Working knowledge of:
• NFPA 13
• NFPA 20
• NFPA 25
• Massachusetts Fire Code
• Ability to read blueprints and construction drawings
• Strong troubleshooting and repair skills
• Excellent communication and customer service abilities
• Valid driver's license with a clean driving record
• Ability to work independently and as part of a team

Preferred

• NICET Certification (Water-Based Systems)
• OSHA 10 or OSHA 30 Certification
• Experience with fire pumps, standpipes, and pre-action systems
• Experience using electronic inspection software or mobile service platforms

Physical Requirements

This position requires the ability to work in various environments and lift heavy equipment, when necessary. Ability to work on ladder’s and lifts.

We believe in taking care of our employees.

• Competitive hourly pay
• Medical Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Paid Vacation
• Paid Holidays
• Tuition Reimbursement
• Professional Development Assistance
• Employee Referral Program

Why Join Norel Service Company?

At Norel, you'll work alongside experienced fire protection professionals who are committed to protecting lives, property, and critical infrastructure. We invest in our employees through ongoing training, career advancement opportunities, and a collaborative team environment where your expertise is valued.

Whether you're responding to a service call, completing an inspection, or solving a complex system issue, you'll play an essential role in keeping our customers safe and their systems operating at peak performance.

License/Certification (Required)

• Massachusetts Journeyman or Master Sprinkler Fitter License
• Valid Driver's License

Work Location

Field-based throughout Massachusetts with reporting to our Littleton, MA office.