Responsibilities
- Provide social work service based on physician's orders to meet the needs (physical, mental, and emotional) of patients.
- Provide initial social work assessment for adult/ geriatric Primary Care and/or Psychiatric patients.
- Participate in the completion of treatment, discharge planning, referrals and placements of patients as applicable.
- Provide coverage for chemically dependent patients as applicable.
- Provide psychotherapeutic intervention of a specialized nature to patients and or families having severe to complex psychosocial difficulties.
- Provide referrals for patients and families for individual, group, marital, family, financial or activity therapies.
- Provide mandatory reporting activities including Child Protective Services (CPS), Adult Protective Services (APS) and Elder Abuse.
- Provide crises intervention, supportive counseling and problem solving interventions as applicable.
- Serve as a member of a multidisciplinary treatment team that meets to assess treatment needs, diagnosis and/or develop treatment strategies and goals.
- Review progress of treatment(s) and provide appropriate feedback to a member of the multidisciplinary treatment team.
- Function as a primary liaison between families/friends of assigned patients, and between HNFS and the VAMC.
- Serve as a community liaison with VA and Community Mental Health Centers and other appropriate agencies.
- Serve as a resource person to other CBOC staff members regarding other community services and programs.
- Provide Group Therapy in accordance with state licensure and regulations.
- Maintain universal precautions and infection control practices.
- Provide smooth and timely flow of patients in accordance with the VA access standards and triage protocol.
- Perform cardiopulmonary resuscitation (CPR) and assist during respiratory and cardiac arrest procedures as applicable.
- Document all pertinent patient information in their medical records and VISTA to demonstrate quality care delivery and promote continuity of care.
- Maintain the VISTA (Veteran Health Information Systems and Technology Architecture) clinic reminder tracking system current for each enrolled patient.
- Assist in scheduling patients for initial and follow up appointments in accordance to the VA access standards and the patient's medical/psychosocial/psychiatric necessity.
- Maintain patient informed regarding their plan of care.
- Provide health educational, materials and resources to patients and their families for informational purposes.
- Assist the Clinic Manager in ensuring all patient information on access/wait time documentation is complete and accurate.
- Assist the Clinic Manager in ensuring all patient information on electronic encounter documentation is complete and accurate.
- Participate in the ongoing Performance Improvement Program between Contractor, its Subcontractor(s), and the VAMC.
- Ensure that all required documentation and reports are completed in an accurate, timely fashion and complete fashion.
- Responsible to assist with the clinic's compliance of all Federal, state, local, JCAHO, OSHA, Veteran Affairs, Contractor VA Program and Subcontractor safety and operational regulations, directives and standards.
- Maintain confidentiality of all information and support patients' privacy, rights, and safety.
- Perform other work related duties as assigned.
Required Skills & Qualifications
- Master's degree of Social Work from a college or university accredited by the Council of Social Work education.
- Retain current license in the state in which the MSW/LCSW practices.
- Retain current Cardiopulmonary Resuscitation (CPR)/ Basic Life Support (BLS).
- Knowledge of and ability to apply professional social service principles, procedures, and techniques.
- Knowledge of crisis and family dynamics.
- Ability to assess patient condition, recognize adverse signs and symptoms, and react swiftly in emergency situations.
- Ability to set realistic, measurable education goals for patients, taking into consideration patient/family needs, level of understanding and available local resources.
- Ability to develop and provide individualized and group counseling, guidance, and problem‑solving assistance.
- Knowledge of the basic concepts of customer service technique related to age‑specific population.
- Demonstrated effective verbal and written communication skills along with proper telephone etiquette.
- Ability to demonstrate proficient usage of medical terminology.
- Working knowledge of Microsoft Office Software and basic computer maneuverability.
Required Experience
- Minimum of one (1) year of experience working with mental health/psychiatric patients.
- Minimum of 2-3 years MSW/LCSW experience preferred.
Benefits
Competitive benefits package includes Medical, Dental, Vision, 401k with company match, and generous PTO policy.
EEO Statement
STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.