Licensed Clinical Social Worker

Palmetto Infusion; Orange Park (FL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Medical Insurance

Dental and Vision Insurance

Company Life Insurance

Voluntary Life and DisabilityInsurance

Flexible Spending Account (Medical and

Dependent Care

Health Savings Account

401K Retirement Plan

Employee Assistance Program (EAP)

Employee Discounts

Ramsey SmartDollar Program

Referral Program

Tuition Assistance

Paid Time Off

8 Paid Company Holidays

Job summary

Palmetto Infusion in Florida is seeking a Patient Advocate to ensure patients’ needs are met by connecting them with internal and external resources. The role serves as a liaison among patients, physicians, and the healthcare team and supports education groups, assistance organizations, and foundations as appropriate.

Schedule: Monday–Friday, 8:00 AM–5:00 PM. You will build a network of resources, participate on advisory boards related to diagnoses, and help address patient concerns to improve

Qualifications

• Bachelor's degree in Social Work.
• Active Social Worker license in the state(s) of practice.
• 3 years of health care professional care experience.
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

Responsibilities

• Connects patients to appropriate support resources based on diagnosis and other needs.
• Participates on various advisory boards related to the diagnoses of patients cared for at Palmetto Infusion.
• Directs patient complaints to the appropriate staff.
• Communicates patient feed back to the appropriate staff to improve services.
• Provides follow up with patients to ensure positive outcomes.

Skills

Teamwork

Calm under pressure

Education

Bachelor's degree in Social Work

Tools

MS Outlook

Word

Excel

Job description

About Us

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

About Us

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role

The Patient Advocate works with patients to ensure their needs are met. Creates a network of internal and external resources for patients to utilize, i.e., support groups, educational offerings, assistance organizations, foundations, etc., as needed. Serves as a liaison between patients, their physicians, and the healthcare team.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM.

Service Areas: Georgia, Alabama, and Florida.

Minimum Qualifications

• Bachelor's degree in Social Work.
• Active Social Worker license in the state(s) of practice.
• 3 years of health care professional care experience.
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

Essential Functions

• Connects patients to appropriate support resources based on diagnosis and other needs.
• Participates on various advisory boards related to the diagnoses of patients cared for at Palmetto Infusion.
• Directs patient complaints to the appropriate staff.
• Communicates patient feed back to the appropriate staff to improve services.
• Provides follow up with patients to ensure positive outcomes.

About the Benefits

• Competitive Compensation
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Company Life Insurance
• Voluntary Life and Disability Insurance
• Additional Voluntary Supplemental Plans
• Flexible Spending Account (Medical and Dependent Care)
• Health Savings Account
• 401K Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts
• Ramsey SmartDollar Program
• Referral Program
• Tuition Assistance
• Paid Time Off
• 8 Paid Company Holidays

Patient Advocacy Statement

At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.

Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

Other

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.