Licensed Clinical Program Supervisor (LCSW/LMFT), Crisis Response Team

Bay Area Community Services (BACS); Sacramento (CA); On-site; USD 135,000 - 145,000; Full time

Benefits offered by this job

Health insurance

Vision reimbursement

403b

PTO 31 days

Laptop for mobility

iPhone with data

Growth opportunities

Job summary

Bay Area Community Services (BACS) seeks a Licensed Clinical Program Supervisor for the Community Wellness & Response Team (CWRT) in Sacramento. The role leads a multidisciplinary team of counselors and case managers delivering urgent field response, de-escalation, and resource linkage to individuals in crisis, in collaboration with 988 and local partners.

The supervisor ensures high-quality services 24/7, oversees referrals, trainings, and performance, and upholds funding requirements while

Qualifications

• Licensed clinician with CA BBS registration in good standing.
• 2+ years experience in community mental health or crisis settings.
• At least 1 year supervising staff and teams.
• Experience with crisis services, field-based care, and severe mental illness.
• Knowledge of CalAIM, Medi-Cal billing, and documentation requirements.

Responsibilities

• Supervise a team of case managers and clinicians in a community program.
• Meet clients where they are with consumer-centered, strengths-based services.
• Manage referrals, intakes, discharges, and ensure accessibility for all.
• Lead hiring, training, and performance evaluations of staff.
• Drive continuous quality improvement and CQI systems.
• Ensure compliance with funders, documentation, and reporting.
• Communicate using strength-based language in all aspects of management.

Skills

Leadership

Crisis Intervention

Supervisory

CalAIM knowledge

Driver's license

Education

LCSW/LMFT/LPCC licensed in CA

Job description

BACS is looking for a Licensed Clinical Program Supervisor for our Community Wellness & Response Team (CWRT). CWRT is formerly known as Alternatives to 911. This innovative program works collaboratively with 988 and Sacramento County to provide urgent response for community members experiencing a mental health crisis to reduce the need for emergency services and provide community based resources. The Program Supervisor is responsible for overseeing a team of multi-disciplinary behavioral health counselors and case managers providing high quality and timely field response to requests for support from community members using a strengths-based and harm reduction approach. Services include de-escalation, resourcing, problem-solving, family support and transportation to other community locations. Our CWRT operates 24/7, 365; All staff rotate assignments for dispatch and response. Responders go out as a team of 2 in company vehicles to providing in-field response to de-escalate and resource community members. BACS CWRT staff are working together with 911/988 dispatchers, law enforcement, and our own dispatchers. No two days are the same at the CWRT, we are helping prevent people from getting into the system, and helping them access resources to prevent the need for law enforcement and crisis services.

Details

This is a 100% on site position. One weekend day is required, Sunday to Thursday. The Program Supervisor must be an LCSW, LMFT or LPCC registered with the California Board of Behavioral Services (BBS). A car, driver’s license and clean driving record is required.

Responsibilities

• Supervises a team of case managers and clinicians in a community-based program that provides long-term case management to homeless adults, and previously incarcerated, forensic population.
• Meet clients where they are to implement consumer-centered services that are needs-driven, strengths-based, and culturally relevant.
• Manage the flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people.
• Be an available and engaged manager, supervise staff including hiring, training, and performance evaluations.
• Constantly challenge the status quo and look for opportunities for continuous quality improvement and implement systems for CQI.
• Assure that services are provided in compliance with all funders, including documentation, grant management, presentations, and reports.
• Communicate effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision.
• Other duties as required.

Qualifications

• LCSW, LMFT or LPCC registered in good standing with California Board of Behavioral Sciences (BBS).
• Two plus years experience providing therapeutic intervention in a community mental health or crisis setting.
• At least one year of supervisory experience holding staff accountable to goals.
• Experience in crisis mental health, field based community services, and severe mental illness stringly preferred.
• Ability to lead diverse and multi-disciplinary teams toward a common goal required.
• Knowledge of CalAIM, Medi-Cal billing criteria and documentation requirements.
• Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. Clean driving record and DMV printout required.

Compensation And Benefits

• The annual salary starts at $135,000 for BBS licensed LCSW/LMFT and $145,000 for 2 years post licensure able to provide clinical supervision.
• 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children’s healthcare coverage is available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual. BACS contributions apply to company-sponsored plans only.
• 31 days off (PTO/Holiday), increasing with tenure.
• 403b
• Free iPhone with unlimited data for personal/professional use + laptop for easy mobility*.
• Significant internal growth opportunities.

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER