Licensed Call Center Insurance Agent (Sales, Customer Service)

Freeway Insurance Services America, LLC; Los Angeles (CA); On-site; USD 60,000 - 150,000; Full time

Benefits offered by this job

Uncapped commission

Incentive plans

No cold calling

Paid training

Recognition culture

Health insurance

Paid time off

401k matching

Gym reimbursement

Employee assistance

Job summary

Confie and its family of companies are seeking a Licensed Call Center Insurance Agent (Sales, Customer Service) in Los Angeles. The role focuses on selling nonstandard auto insurance to new and existing customers via inbound leads and walk-in traffic.

You’ll grow earnings through homeowners and health options, with paid training and licensing, mentorship, and career advancement in a supportive environment. The position offers full-time employment, a comprehensive benefits package including

Qualifications

• Experience in sales or customer service and a passion for helping people.
• Excellent follow-up, organization, and multi-tasking skills.
• Strong written and verbal communication skills.
• Bilingual English and Spanish is a strong plus.
• We’ll support you in obtaining a Personal Lines or Property and Casualty license.

Responsibilities

• Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
• Build Relationships: Proactively connect with customers, understand their needs, and expand opportunities with auto, homeowners, or health insurance.
• Ensure Accuracy: Maintain accurate records of all transactions in the agency management system.
• Be a Trusted Advisor: Establish rapport and help clients choose the best insurance products.

Skills

Sales

Customer service

Communication

Relationship building

Education

High School Diploma or GED

Job description

Licensed Call Center Insurance Agent (Sales, Customer Service)

Job Category: Sales

Requisition Number: LICEN042521

• Posted : October 1, 2026
• Full-Time

Locations

Showing 1 location

Description

Pay Range:

$60000 - $150000 / year

• Unlimited/uncapped commission – your earning potential is in your hands
• Lucrative incentive sales plans, bonuses and sales contests to recognize your success
• No cold calling – we provide a high volume of inbound leads and walk in traffic
• Comprehensive paid training and licensing, plus on-going mentorship and development
• Recognition-focused culture that celebrates your achievements
• Comprehensive benefits package including medical, dental, vision and life insurance
• Paid time off to recharge and maintain a healthy work-life balance
• Retirement Plan (401k) with company-matched contributions
• Fitness Reimbursement – up to $15/month for gym memberships
• Employee Assistance Program – confidential support for personal or professional challenges at no cost
• Extra Perks – optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance

Our Company:

Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for eight consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking forbright,motivated, and goal-orientedindividuals who are excited about career advancement. Come Grow With Us!

What You Will Do:

As an Insurance Agent, your primary responsibility will be selling nonstandard auto insurance to new and existing customers. You will also have opportunities to grow your earnings by offering additional products such as homeowners insurance and, when applicable, health insurance. This role gives you the chance to build lasting relationships, expand your expertise, and be rewarded for your success.

• Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
• Build Relationships: Proactively connect with customers, understand their needs, and expand business opportunities by offering auto, homeowners, or health insurance solutions.
• Ensure Accuracy: Maintain accurate records of all transactions, including timely deposits and documentation in the agency management system.
• Be a Trusted Advisor: Quickly establish rapport with clients and provide expert guidance to help them choose the insurance product that best fits their needs.

The Perfect Match:

• A Personal Lines or Property and Casualty license (preferred, but not required – we’ll support you in obtaining one)
• Bilingual skills in English and Spanish (a strong plus)
• Experience in sales or customer service and a passion for helping people
• A High School Diploma or GED
• Strong ability to build customer relationships and earn trust
• Excellent follow-up, organization, and multi-tasking skills
• An ambitious, motivated attitude with a desire for growth and advancement
• Strong written and verbal communication skills

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie’s use of these computer systems should contact Human Resources at [e-mail]

Insurance Sales
Insurance Agent
Hiring Immediately
Acceptance Insurance
Freeway Auto Insurance

WBU

Qualifications

Licenses & Certifications

Required

Dept of Insurance License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.