Job Summary
The Behavioral Health Consultant (BHC) is a core member of the interdisciplinary care team responsible for delivering evidence-based behavioral health interventions to members with behavioral health conditions that negativelyimpactoverall health, functioning, engagement, and quality of life.
This role serves as the behavioral health subject matter expert withinAbsoluteCare’sintegrated care model, partnering with primary care, psychiatry, nursing, care management, pharmacy, community health workers, andsocial determinants of health coordinators (SDOHC)to support whole-person care.
The BHC utilizes trauma-informed care, motivational interviewing, harm-reduction principles,de-escalation techniques,anddisease-relevant clinical interventions to increase member engagement, support behavioral change, improve adherence to treatment plans, and reduce avoidable acuteutilization.
The BHC is accountable for delivering care through an integrated caremodel and supportingClinical CarePathway performancethroughtimelyassessmentand diagnosis, intervention, follow-up, clinical documentation, and care coordination aligned with pathwaygoals. Thisincludesengagement and retention, completion of assessments and treatment plans, post-hospital follow-up, reduced emergency departmentutilization, reduced inpatient admissions/readmissions, and treatment-plan goal attainment.
The BHC conducts biopsychosocial assessments, develops person-centered treatment plans with SMART goals, provides individual and group therapy, supports crisis response and de-escalation, and facilitatesreferrals to higher levels of behavioral health care when clinicallyindicated.
Duties and Responsibilities
Clinical Care Delivery &Clinical CarePathway Interventions
- Provide short-term interventions,individual and group therapy using evidence-based modalities aligned with member needs.
- Conduct comprehensive biopsychosocial assessments and diagnostic impressions, aspermittedby licensure and scope of practice.
- Develop person-centered treatment plans with SMART goals and update plans based on progress, risk, and clinical need.
- Deliver relevant clinical interventions, including motivational interviewing, trauma-informed interventions, harm-reduction strategies,de-escalation,behavioral activation, solution-focused interventions, psychoeducation, relapse-prevention planning, coping-skills development, safety planning, and engagement strategies.
- Provide post-discharge behavioral health follow-up within requiredtimeframes, including follow-up within 7 days of inpatient mental health or substance use discharge when applicable.
- Trac member progress against treatment goals andClinical CarePathwaygoals, escalating barriers to engagement, access, or clinical stability when needed.
Crisis Intervention & High-Risk Member Management
- Provide crisis intervention, risk assessment, and de-escalation for members presenting with acute behavioral health needs, including suicidality, safety concerns, disruptive behavior, or acute emotional distress.
- Determineclinicallyappropriate disposition, including safety planning, urgent psychiatry consultation, emergency evaluation, inpatient referral, or higher level of care.
- Support rapid stabilization and follow-up for high-risk members in coordination with the interdisciplinary care team.
Integrated Care Team Collaboration
- Serve as the behavioral health subject matter expert within the interdisciplinary care team.
- Collaborate with PCPs, psychiatric providers, nurses, medical/social work care managers, pharmacy, community health workers, andSDOHCsto align behavioral health interventions with whole-person care plans.
- Participate in huddles, case conferences, shared visits, and care planning discussions to supportClinical CarePathway goals and proactive management of high-risk members.
- Provide clinical recommendations, referrals, and follow-up plans related to behavioral health needs, social needs, treatment adherence, and acuteutilizationrisk.
Care Coordination & Transitions of Care
- Facilitate referrals toappropriate behavioralhealth levels of care not provided internally, including ACT, IOP, PHP, residential treatment, inpatient services, and community-based supports as clinicallyindicated.
- Support care transitions after hospitalization, emergency departmentutilization, or crisis episodes, with emphasis ontimelyengagement and continuity of care.
- Ensure closed-loop communication with internal team members, external providers, hospitals, health plans, and community agencies asappropriateandpermitted.
Documentation, Compliance & Productivity
- Completetimely,accurate, and clinicallyappropriate documentation, including assessments, treatment plans, progress notes, crisis notes, referrals, and follow-up documentation.
- Maintain compliance with organizational policies, clinical standards, payer requirements, regulatory expectations, and licensure requirements.
- Meet productivity, access, documentation timeliness, and SMI Pathway workflow expectations asestablishedby leadership.
Quality, Outcomes & Performance Improvement
- Use data and outcome metrics to inform care decisions,monitorprogress, and support quality improvement initiatives.
- Contribute to performance improvement related to treatment engagement, retention, post-discharge follow-up, treatment-plan goal attainment, acuteutilizationreduction, and member experience.
- Participate in training, peer consultation, and clinical quality activities to strengthen SMI Pathway execution and integrated behavioral health practice.
Minimum Qualifications
Education & Licensure
- Master’s degree in social work, counseling, psychology, marriage and family therapy, ora relatedbehavioral health field.
- Active, unrestrictedindependentclinicallicensein the state of practice, such as LCSW, LPC, LMFT, LPCC, LMHC, LISW, or other equivalentindependent andstate-recognized behavioral healthlicense.
- Mustmaintainall licensure, supervision, continuing education, and credentialing requirements applicable to the state of practice and role scope.
Experience
- Minimum of 2–3 years of clinical behavioral health experience in outpatient behavioral health, community mental health, FQHC, integrated care, inpatient psychiatric, intensive outpatient, substance use treatment, or comparable setting.
- Experience working with individuals with serious mental illness, substance use disorders, complex trauma, chronic medical conditions, or complex psychosocial needs.
- Experience with Medicaid and/or Medicare populations preferred.
Skills & Competencies
- Strong clinical assessment, diagnosis, treatment planning, crisis intervention, andrisk-managementskills.
- Demonstratedproficiencywith trauma-informed care, motivational interviewing, harm reduction, recovery-oriented care, and evidence-based brief interventions.
- Ability to work effectively in a fast-paced, multidisciplinary, integrated care environment.
- Strong communication, documentation, care coordination, and collaboration skills.
- Proficiencywith electronic health records and ability to use clinical data to support care planning and KPI performance.
- Knowledge of HEDIS-related follow-up expectationsand integrated care workflows preferred.
- Mission-driven commitment to serving underserved and vulnerable populations with a strong focus on customer service, respect, and relationship-building.
- Problem-solving ability, adaptability, and creativity in developing member-centered solutions in a fast-paced, dynamic environment.
Additional Requirements / Preferred Qualifications
- Group therapy facilitation experience preferred.
- Experience in Collaborative Care or integrated primary care models preferred.
- BLS/CPR certification if required by credentialing, payer, or organizational policy.
- Ability to travel between care settings,communityor marketlocations when required by operations; activedriver’slicense and proof of insurance may berequiredbased on role assignment.
Working Conditions
This job delivers care within an integrated primary care and behavioral health setting and routinely uses general office equipment and electronic medical record systems. Remote or telehealth work may be considered based on businessneed, clinical appropriateness, licensure, credentialing, payer requirements, market operations, and company health protocols.
- May provide care in a professional office, clinical exam room, telehealth setting, hospital follow-up workflow, or other approved care setting.
- May wearprofessional attire,scrubs, protective equipment, gloves, masks, or other safety attire when clinicallyindicatedor required by policy.
- May be exposed to communicable diseases, infections, behavioral health crises, emotionally distressed members, or safety-related clinical situations.
- May share workspace with other clinicians, technicians, providers, and interdisciplinary staff.
Physical Requirements
Ability to communicate clearly and exchange accurate information constantly.
- Ability to remain stationary for long periods of time.
- Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.
- Ability to occasionally move objects up to 20 lbs.
Direct Reports
None.
All Employees are expected to maintain the security and privacy of all information that is owned by AbsoluteCare or maintained on behalf of the company’s patients, employees, and business partners. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.